Author Topic: Question From A First Timer - Membership Issue  (Read 1526 times)

Offline Br3nt0n

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Question From A First Timer - Membership Issue
« on: November 21, 2017, 01:23:53 AM »
I've registered for a member ID and confirmed everything, however when I try to login, I keep getting 'An Error Has Occurred.' Is this standard or is it just me having a problem? I've tried using the contact page, but I keep having a captcha error and can't even email them about it because there's a captcha on the contact page!

Thanks in advance for any help!

Offline Angel_

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Re: Question From A First Timer - Membership Issue
« Reply #1 on: November 21, 2017, 10:40:24 AM »
Definitely not standard.  I'd try basic tech support steps like trying a different browser, shutting everything down (maybe even shutting your computer all the way off and on again), and even trying a different computer.  It's possible a plug in on your browser or something is getting in the way.

If none of this works I'm out of ideas.  It's definitely not normal and I just logged into my account without issue.
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Re: Question From A First Timer - Membership Issue
« Reply #2 on: Today at 05:46:01 AM »

Offline ComicConNewb

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Re: Question From A First Timer - Membership Issue
« Reply #2 on: November 21, 2017, 07:43:08 PM »
it sometimes happens to me. I just hit the back arrow and insert my id and password and it go through.

Offline Br3nt0n

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Re: Question From A First Timer - Membership Issue
« Reply #3 on: November 22, 2017, 01:51:03 AM »
I tried a password reset for the 10th time and managed to get it all sorted. Who knows what was up the other 9 times, but all good now!

Offline TardisMom

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Re: Question From A First Timer - Membership Issue
« Reply #4 on: November 22, 2017, 09:39:12 AM »
Glad you got it all figured out!

Offline Angel_

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Re: Question From A First Timer - Membership Issue
« Reply #5 on: November 22, 2017, 04:18:26 PM »
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I tried a password reset for the 10th time and managed to get it all sorted. Who knows what was up the other 9 times, but all good now!

If there were merit badges for SDCC struggles, you'd have just earned your first one. Haha. Glad it worked out.  Good luck in registration!
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