Author Topic: Still getting ads  (Read 1062 times)

Offline Mel

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Still getting ads
« on: March 12, 2017, 11:17:32 am »
I am still getting ads as a supporter, but the worst is, every time I click on a page today the Atomic Blonde trailer pops up at the bottom of the page and scrolls me down to it and won't let me scroll off of it without closing it. It's a great trailer, but this is annoying. LOL. Anyone else experiencing this?
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Offline Pyramid

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Re: Still getting ads
« Reply #1 on: March 12, 2017, 11:21:42 am »
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I am still getting ads as a supporter, but the worst is, every time I click on a page today the Atomic Blonde trailer pops up at the bottom of the page and scrolls me down to it and won't let me scroll off of it without closing it. It's a great trailer, but this is annoying. LOL. Anyone else experiencing this?

Wow, do i hate that ad.  I am not going to see that movie just because of the issues it's causing to read a thread here. 
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Offline SamTurtledove

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Re: Still getting ads
« Reply #2 on: March 12, 2017, 11:38:38 am »
Still get ads, but so far none have had volume to them like the movie ads, yet! 

Offline alyssa

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Re: Still getting ads
« Reply #3 on: March 12, 2017, 12:18:41 pm »
thanks for bringing this to my attention. neither of you should not be seeing adds due to your subscription status.  I've double checked the settings and frankly am not sure why you are still seeing it.

I need to dive deeper into this.  Please forgive the delay while i get this sorted.

Does anyone else who has an active paid subscription still see adds?
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Offline Angology

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Re: Still getting ads
« Reply #4 on: March 12, 2017, 12:23:15 pm »
I donate through Patreon, and have been seeing ads. Do I need to switch to the subscription to make it easier for the admin team? I seem to remember you saying it was trickier to turn them off for the Patreon folks.
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Offline Mel

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Re: Still getting ads
« Reply #5 on: March 12, 2017, 12:26:30 pm »
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thanks for bringing this to my attention. neither of you should not be seeing adds due to your subscription status.  I've double checked the settings and frankly am not sure why you are still seeing it.

I need to dive deeper into this.  Please forgive the delay while i get this sorted.

Does anyone else who has an active paid subscription still see adds?

I did notice when I looked at my subs, that the same sub is listed as both "active" and "finished" so not sure what's up with that.....the ads wouldn't even bug me if that damn Atomic Blonde one would stop scrolling me to the bottom of the page and autoplaying every time. Ha. I never said anything about seeing ads until this new annoying development b/c I really just donate as it's the right thing to do. If I see ads and you make some pennies from it, all the better.....but this ad is making me crazy.
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Offline SteveD

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Re: Still getting ads
« Reply #6 on: March 12, 2017, 12:37:53 pm »
I also still see an ad on the top and the bottom of the forums.

Offline Angology

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Re: Still getting ads
« Reply #7 on: March 12, 2017, 02:17:01 pm »
I don't care either about seeing the ads (I have been seeing them for a while), but have been wondering if the subscription would be easier on the Admin team, since Alyssa mentioned it a while back. Luckily, I haven't had the Atomic Blonde ad issue.
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Offline alyssa

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Re: Still getting ads
« Reply #8 on: March 12, 2017, 08:03:09 pm »
I don't know about specific ads as I use a service.
I might be able to dive into the service and block that specific one.

Unfortunately I may heading into an area where I am unable to get on line. I may not be able to get to this until after next weekend
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Offline Mel

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Re: Still getting ads
« Reply #9 on: March 12, 2017, 09:18:06 pm »
I'm fine for now, that god forsaken ad hasn't popped up in hours!
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Offline SamTurtledove

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Re: Still getting ads
« Reply #10 on: March 13, 2017, 08:59:57 am »
Sub renews next month.  Maybe when this year becomes "finished" the ads will taper off.  If not, will try cancelling the reoccurring and resubmit.  (Mine is via PayPal, fwiw.)

Offline alyssa

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Re: Still getting ads
« Reply #11 on: March 13, 2017, 09:03:53 am »
I keep thinking there's some setting i'm missing but i've searched and searched.  I've got to find a correct acct and compare it to a non working.
I'll have some time to do that next week.  We're getting to a town in mid Vietnam which is mellow & we've got a bunch of days off.  this will be a good project  ;)
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Offline Mario Wario

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Re: Still getting ads
« Reply #12 on: April 10, 2017, 08:34:14 am »
So my subscription renewed last week by PayPal for another full year (the $40 option) but I still see ads and the supporter title is gone, too. I checked the current sub statues and it says that it is active until April 2018.
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Offline SteveD

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Re: Still getting ads
« Reply #13 on: April 10, 2017, 08:46:39 am »
I noticed the same thing, subscription renewed a few weeks back, but supporter tag is gone.

Offline alyssa

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Re: Still getting ads
« Reply #14 on: April 11, 2017, 10:09:16 am »
there are 2 problems
the subscriber not being shown
<easy to fix, i just need to time as it's tedious>

and the second, the ads still being shown. 
I've got to figure out why this is happening still- that can take some time depending on how quick I am at finding the issue.
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