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Anyone know how hard Ace normally is?
Nothing like a little shot of stress a few weeks before Hotels :P
In my case, it will be Ace Parking, which caused me and other Ace customers a lot of stress last year. Last year we has a smorgasbord of spinning circles of death and being charged multiple times without getting any passes. It took us over a week to get the passes we wanted and a reversal of the bogus charges.
Andrew how much were you charged? I read some ppl were almost up to 1k
If you used a credit card it was no big deal really. They refunded it within a few days. However, if you used a debit card it could have potentially ruined your life. Seriously. It took that money out of people's bank accounts! It charged my card over $1,000 b/c it went through so many times while I was trying but didn't know the charge was going through. For anyone who got that ripped from their checking accounts, I hope Ace did something special or extra for them. Overall, they really did do right by the people who complained and basically made sure they all got parking at CC or Hilton.
oh you got caught up in it too. There was a FBERS pg created after this call Allies through Ace. To read some of the things that were happening to people, like you said ruined their lives. Hopefully this years parking sale will go smooth.