Author Topic: SDCC 2023 Badge Purchase FAQ  (Read 331 times)

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SDCC 2023 Badge Purchase FAQ
« on: November 05, 2022, 04:35:42 AM »
Archiving SDCC 2023 Open Registration blog updates and info for future reference on the forum.


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Badge Purchase FAQ    You’ve got questions and we’ve got answers! Below is a list of frequently asked questions about badge purchase and registration for Comic-Con. If you are interested in attending Comic-Con, we encourage you to sign up for a You are not allowed to view links. Register or Login well in advance of any registration event.
    You are not allowed to view links. Register or Login

  You are not allowed to view links. Register or Login   The first step for everyone is to sign up for a You are not allowed to view links. Register or Login. Anyone who wishes to register for or purchase a badge must have a valid and confirmed Comic-Con Member ID. Comic-Con badges for attendees are sold during two events: Returning Registration and You are not allowed to view links. Register or Login.
Because there are more eligible members than badges available in both sales, you are not guaranteed a badge purchase during either sale, regardless of when you enter the virtual waiting room. Following each badge sale date announcement, our website provides detailed information on how to participate. This includes how to access the virtual waiting room and, if randomly selected for a registration session, how to purchase badges! 
If you are interested in attending Comic-Con you will need to participate in one (or both, if eligible!) of our attendee badge sale events. Read our You are not allowed to view links. Register or Login page to learn which event(s) you’re eligible for.
Want to participate in Comic-Con 2023 Open Registration? You are not allowed to view links. Register or Login

   You are not allowed to view links. Register or Login     Badges for attendees are sold during two events: Returning Registration and You are not allowed to view links. Register or Login. To receive information on either event, you must have a valid and confirmed You are not allowed to view links. Register or Login and have opted-in to receive marketing emails.
Please review your opt-in preferences under the “My Account Information” section of your Member ID account. Select “Yes” from the dropdown for “Do you want to receive marketing emails?” to receive important badge sale announcements and registration information from Comic-Con.
We strongly encourage you to follow us onYou are not allowed to view links. Register or Login, You are not allowed to view links. Register or Login, You are not allowed to view links. Register or Login, and You are not allowed to view links. Register or Login - for badge sale date and time announcements.
If you are a professional, You are not allowed to view links. Register or Login for information on Comic-Con Professional Registration.
If you are a member of the press, You are not allowed to view links. Register or Login for information on Comic-Con Press Registration.
               
   You are not allowed to view links. Register or Login     COMIC-CON BADGE: A Comic-Con badge is required for entry to any Comic-Con event. This is the physical badge (with your name on it) you must wear at Comic-Con at all times.
COMIC-CON MEMBER ID: A Comic-Con Member ID is similar to a “username” and is required to purchase, apply, or register for a badge. Having a You are not allowed to view links. Register or Login allows you to indicate your membership type, email preferences, and preferred badge shipping address. Without a Member ID, you will not be able to participate in badge sales or registration events.
TICKETS: Comic-Con does not sell "tickets" to our event. Do not attempt to purchase tickets from a third party.
               

   You are not allowed to view links. Register or Login     COMIC-CON 2023 BADGE PRICES 
 
BADGE TYPEAdultJunior* U.S. Military /
 Senior*
 
Preview Night$55.00$27.00$27.00
Thursday$75.00$37.00$37.00
Friday$75.00$37.00$37.00
Saturday$75.00$37.00$37.00
Sunday$50.00$25.00$25.00
 
  You are not allowed to view links. Register or Login Juniors (ages 13 -17) pay the reduced junior prices. Active-duty military with ID and seniors (ages 60 years and older) pay the reduced U.S. Military/Senior price. The Military/Senior pricing does not extend to military veterans and dependents. All purchases are subject to a $10 handling fee per member.

   You are not allowed to view links. Register or Login     If you are interested in attending Comic-Con 2023, you will need to purchase a badge during one of our two badge sales: Returning Registration or You are not allowed to view links. Register or Login. Both sales take place in the fall of 2022. Because there are more eligible members than badges available in both sales, participation does not guarantee you a badge purchase during either sale, regardless of when you enter the virtual waiting room.
Comic-Con Open Registration is the attendee badge sale event for the general public—everyone with a valid and confirmed You are not allowed to view links. Register or Login can participate!
               
   You are not allowed to view links. Register or Login     If you are interested in attending Comic-Con 2023, you will need to purchase a badge during one of our two badge sales: Returning Registration or . Both sales take place in the fall of 2022. Because there are more eligible members than badges available in both sales, participation does not guarantee you a badge purchase during either sale, regardless of when you enter the virtual waiting room.
 
 Comic-Con Returning Registration is for all paid attendees who attended the previous year’s Comic-Con. When you purchase an attendee badge for Comic-Con, you are automatically eligible to participate in Returning Registration for the next Comic-Con. If your badge is refunded, you are no longer eligible. Only a select number of badges are made available in this category to ensure new attendees can take part in Comic-Con as well.
 
 First-time attendees, professionals, guests of professionals (paid or complimentary), exhibitors (and exhibitor-purchased attendee badges), retailers, volunteers, staff, complimentary passes, and press are not eligible to participate in Returning Registration.

   You are not allowed to view links. Register or Login     Preview Night takes place the Wednesday before Comic-Con. You must purchase all four days—Thursday, Friday, Saturday, and Sunday—to be eligible to purchase a Preview Night badge. Preview Night is not a stand-alone option and badges are limited.
               
   You are not allowed to view links. Register or Login     Anyone you wish to purchase a badge for must have their own valid and confirmed You are not allowed to view links. Register or Login.
If you are selected for a registration session during a badge sale, you will be able to purchase badges for up to three people. You will need the correct Member ID and last name of each friend or family member you wish to purchase badges for. They must also be eligible to participate in the sale. For example, Comic-Con Returning Registration is only open to those who had purchased an attendee badge for the previous year’s Comic-Con. If you attended Comic-Con but your friend did not, you will not be able to purchase a badge for them during Returning Registration. Your friend will have to participate in Comic-Con Open Registration instead. For information on child badges, please see the information further down in these FAQs.

   You are not allowed to view links. Register or Login     No. A You are not allowed to view links. Register or Login is required for all attendee badge purchases. If you would like to purchase a badge for a spouse, junior child, friend, or member of your family, they will need their own valid and confirmed Member ID to complete the purchase. Additionally, they must be eligible to participate in the sale.
               
   You are not allowed to view links. Register or Login     Anyone (ages 13 and up) may register for a Member ID - they will not run out. Please note that duplicate email addresses are not allowed and each person may only have one Member ID. Duplicate Member ID registrations will be automatically deleted. If it is found that you have registered for more than one Member ID, San Diego Comic Convention (SDCC) reserves the right to automatically cancel all of your Member ID accounts and refund, less a 10% processing fee and the $10 handling fee, at SDCC's sole discretion, any badge purchases made by those accounts. 
               
   You are not allowed to view links. Register or Login     By requiring a unique email address for each Comic-Con Member ID, our goal is to increase the speed of the online registration process, prevent duplicate registrations, and prevent scalpers from reselling badges at inflated prices. Our hope is that the Member ID system will allow more fans to purchase badges for this very popular event.
                  You are not allowed to view links. Register or Login     No. You only need to You are not allowed to view links. Register or Loginonce. If you wish to purchase a badge for Comic-Con 2023 and beyond, you will use your same Member ID.
               
   You are not allowed to view links. Register or Login     Children do not need to register for a Member ID to receive a badge. Children (ages 12 and under) are free with a paying adult and can be registered on-site in the Registration Area.
Please You are not allowed to view links. Register or Loginfor additional information about our child badge policy.
               
   You are not allowed to view links. Register or Login     To accommodate the transition from child (age 12 and under) to junior (age 13 - 17), we have set a static date to determine who is considered a child for Comic-Con 2023.
If your child was age 12 or under on July 31, 2022, you do not need to purchase a badge for them to attend Comic-Con 2023. They may attend as a child, with a paying adult. If they were age 13 or older on or before July 31, 2022, they will need a purchased junior badge to attend Comic-Con 2023.
Please You are not allowed to view links. Register or Login for additional information about our child badge policy.
               
   You are not allowed to view links. Register or Login     You may use MasterCard, Visa, or American Express. We do not accept PayPal or payments using multiple credit cards.
               
   You are not allowed to view links. Register or Login     Please visit the You are not allowed to view links. Register or Login and click the "Forgot Member ID" link. Enter the email associated with your Member ID account and you will be sent an email with your requested information.
If you no longer have access to the email account that you originally used to register, you will need to You are not allowed to view links. Register or Login to update your email address. Please do not attempt to create a second Member ID account.
               
   You are not allowed to view links. Register or Login     You are not allowed to view links. Register or Login and go to your Account Dashboard.
Click “My Account Information” to update your email address or phone number.
Click “My Addresses” to update your address. If your primary address is where you want badges mailed, click “Edit”, check the box next to “Primary Shipping Address”, and click “Save”.
If your primary address is correct but you want your badges to be mailed elsewhere, click “+Add Address”. Enter your shipping address information, check the box next to “Primary Shipping Address”, and click “Save”.
If you have an attendee badge for Comic-Con 2022, the deadline to update your badge shipping address in your Member ID account is May 12, 2023. We are unable to ship badges to an international address.
               
   You are not allowed to view links. Register or Login     If you are not receiving emails from Comic-Con, it is possible that you have not opted in to email communication. To receive email notifications, You are not allowed to view links. Register or Login and click “My Account Information”. If you want to receive important registration information, select “Yes” from the dropdown for “Do you want to receive marketing emails?”. On the same page, there are three additional opt-in preferences you can customize. Remember, if you do not select “Yes” or do not check an OptIn box, you will not receive correspondence from that source.
               
  You are not allowed to view links. Register or Login   The deadline to request a refund for Comic-Con 2023 badges is May 12, 2023. Comic-Con badges are non-transferable after this date. For information regarding refunds, please review our You are not allowed to view links. Register or Login
   You are not allowed to view links. Register or Login     Yes. For information on how complimentary badge recipients can request a refund for their purchased badge, please review our You are not allowed to view links. Register or Login.

   You are not allowed to view links. Register or Login     Log in to your You are not allowed to view links. Register or Login and go to “My Orders” from your Account Dashboard. Locate the correct order and click the yellow “Details” button. Click “Resend Confirmation”, verify the auto-populated email address is correct, then hit “Send”.
               
   You are not allowed to view links. Register or Login     Comic-Con badges are shipped to most attendees, professionals, and press who purchase or register for a badge. This allows you to skip badge pick-up lines when you arrive and proceed directly to the fun stuff! We do not ship internationally.
If you have a badge for Comic-Con 2023, please You are not allowed to view links. Register or Login and make sure to designate or update your badge shipping address by May 12, 2023.
If your primary address is where you want badges mailed, click “Edit”, check the box next to “Primary Shipping Address”, and click “Save”.
If your primary address is correct but you want your badges to be mailed elsewhere, click “+Add Address”. Enter your shipping address information, check the box next to “Primary Shipping Address”, and click “Save”.
You will be able to pick up your Comic-Con publications, lanyard, and souvenir bag when you arrive. Look for signage that says "Bags, Books, and Lanyards" for directions to the pick-up area.
               
   You are not allowed to view links. Register or Login     Because of increased interest in Comic-Con and limited space at the San Diego Convention Center, we have had to cap attendance. We truly wish we could accommodate each and every person who would like to attend the show. While we are making strides to increase space by utilizing hotels and outdoor venues, the problem of attendance is one that all of us continue to work on constantly.
Comic-Con has worked on streamlining the badge purchase experience, but it is possible that problems outside of our control could result in the system not working as planned. The possibility exists that anti-virus, anti-spyware, and anti-malware software may aggressively block browser cookies, JavaScript, or other operations of modern web applications. It is also possible that user error, specific hardware problems, local ISP issues, or simply the extremely high level of demand beyond our control may result in your computer and/or browser not behaving as described above. Unfortunately, because of these factors, Comic-Con is unable to guarantee that your efforts will result in a successful badge purchase regardless of when you enter the process.
               
               
               
               
               
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