You are not allowed to view links. Register or Login
Not happy at all with 6th and K. Location is great but upon scanning my pass yesterday, the attendant said it was good for only 12 hours and that each extra hour would be an additional $1. It should be mostly a wash compared to Bayfront or CC if I stay over 12 hours, but I am really irritated the 12-hour limit wasn't clearly indicated in the ace Parking FAQ, the pass's fine print or at any point during the purchase process. I know the attendants can't really do anything, but I emailed ace parking just to vent a little.Sent from my iPhone using Tapatalk
That strange because a friend came to stay with us on Friday night and parked there and didn't leave till Sunday night and was only charged $30.
Thank you for reaching out as this brings up an opportunity for us to reaffirm policies with our team. The 12-hour restriction you are mentioning refers to the rate structure for the garage on normal days but not during Comic-Con. Your Comic-Con permit allows you to park in the garage from 5 am until 2 am. You should not be charged at all during that time. If you are, please let us know. Comic Con Permit holders will need to exit the garage prior to 2 am and are more than welcome to return to the garage at 5 am. We have counseled our location team to make sure they understand that the 12-hour time frame does not apply to Comic Con permit holders.Sincerely,The Ace Parking Team
When it happened to me again on Thursday morning (the 12 hour warning), I immediately sent off an e-mail (okay, it was more of a rant) to Ace Parking. Happy to report they quickly wrote back and cleared it all up and there was no further bad information being passed on by the garage attendants the remainder of the weekend:[email]Now I seem silly for ranting and raving earlier in the thread :P