Comic-Con International > SDCC Housing, Parking, and Transportation
Hotel Review and Feedback Thread
hikanteki:
Name of Hotel: Springhill Suites by Marriott San Diego Downtown/Bayfront
Type of Room: Two Queen Beds
Number of Nights You Stayed: 6
Year(s) You Stayed There: 2022
Hotel Review:
* Were there any dining options inside or near the hotel? Yes, the hotel had an outdoor/rooftop restaurant, but I never went there. The hotel did have a free breakfast buffet which was pretty extensive, although way too much white flour-based starch with not enough other stuff. For instance, they had bread/muffins/bagels and make your own waffles everyday. Then, in the hot section, there was one rotating starch but 5 of the 6 days I was there it was also a white flour starch (including waffles TWICE, in addition to the daily waffles they already have.) The other day, it was potatoes...it would have been nice to see potatoes more often. Then they had one meat item (rotating between bacon/ham and chicken/turkey/pork sausages), scrambled eggs and scrambled egg whites both made from pre-mix. One nice thing is that they actually had cold-brew coffee on the breakfast buffet (in addition to regular coffee and tea). I haven't seen that at any other free hotel breakfast.
* How was the hotel staff? Were they polite and courteous? Yes, the staff was excellent.
* Did you order room service? No
* Tell us about the hotel amenities, like the gym or pool. Did you use any of them? They had a gym and an outdoor pool, but I didn't use them.
* Were you and your roommates able to sleep and move around in the room comfortably? Do you think the room is smaller or larger than the same type of room in other, comparable hotels? The room was very nice and up to date, although not technically a suite since there was not a separate room (it just had a floor-to-ceiling desk between the beds and the living room). I wouldn't say the room was huge, but it was definitely bigger and airier than the MGH. The queen beds are actually queen beds too, unlike MGH where they were more like twin beds.
* If you drove and parked your car at the hotel, how much was the parking rate per day for overnight stays? I didn't, but I saw they had both self-park and valet options and I want to say they were around $35-50-ish
* How long did it take you to travel to and from your hotel by shuttle, trolley, or on foot? By trolley, a ~7 minute walk to the Santa Fe Station trolley + 5 minute ride. It would be shorter if there weren't barriers. By foot, just under 30 minutes.
* Are the walls of the room thin? What are the noise levels in your room from outside sources (hallway or next door)? No issues with noise.
* Does the hotel have free WiFi for guests? Yes
* Are you a member of the hotel's rewards program? What level do you have, and what kind of perks did you get? I am a silver member and to my knowledge there were no extra perks. Although, we did ask for a late checkout (normally at 11) and they extended it 1 hour, until Noon although I am not sure if they would have turned down my request if I were not a rewards member.
* Is there anything else you like to mention about the hotel (i.e., celebrity sightings) or your room that isn't mentioned above? They put up Star Wars decorations in the lobby. It shares a building with the Residence Inn. The bathroom is the sliding door type which doesn't really close, which is a little awkward if you're sharing a room.
What did you like about staying at this hotel? Pretty much everything. I thought it was much nicer than the MGH and the Hampton, which are the two we've stayed in before. The rooms were comfortable, the view was great (we had a view of the harbor, based on the layout most rooms probably did as well) and the cold-brew coffee for breakfast was a nice touch.
Finally, what didn't you like about staying at this hotel? No real complaints. I would have said that I want it to be closer, but it really was a nice walk along the waterfront to the convention (and on preview night, it was fun to stop by Hess Brewing and have a beer overlooking the harbor), and it was also nice to be a block away from Stone w00t X.
sessionka:
Name of Hotel:
Marriott Marquis San Diego Marina
Type of Room: (Did your room have 1 king-sized bed, 2 full-sized beds, or another type of bed? Did you have a suite?)
1 King-sized bed
Number of Nights You Stayed:
6
Year(s) You Stayed There: (Type in the actual year: 2012, 2013, 2014, etc.)
2019,2022
Hotel Review:
* Were there any dining options inside or near the hotel?
Yes
If "Yes," tell us about the restaurants and type of food they had (if you remember).
Marina Kitchen - Full Service restaurant. Good Food
Tequila Bar and Grill - Bar with food service. I love eating outdoors when I can.
Exchange - Sandwiches, snacks, bottled beverages, coffee
Starbucks - Coffee and breakfast sandwiches. I got breakfast from them if I had an early panel. I also liked to have coffee and my breakfast sandwich on my balcony
* How was the hotel staff? Were they polite and courteous?
Staff was great!!!
* Did you order room service?
No
* Tell us about the hotel amenities, like the gym or pool. Did you use any of them?
I didn't use the gym or the pool. I did sit outside near the pool on one of the chaise lounges. It was relaxing.
* Were you and your roommates able to sleep and move around in the room comfortably? Do you think the room is smaller or larger than the same type of room in other, comparable hotels?
No roommate. The room is large.
* If you drove and parked your car at the hotel, how much was the parking rate per day for overnight stays?
No Car
* How long did it take you to travel to and from your hotel by shuttle, trolley, or on foot?
The hotel is right next to the convention center. Five (5) minutes.
* Are the walls of the room thin? What are the noise levels in your room from outside sources (hallway or next door)?
Noise levels are fine. I had no trouble sleeping. I was 6 floors up facing the bay, so there wasn't much in the way of outside noise.
* Does the hotel have free WiFi for guests? (Yes or No)
Yes, for members of its rewards program. I had my own portable hot spot, so I didn't use their wifi.
* Are you a member of the hotel's rewards program? What level do you have, and what kind of perks did you get?
Yes, but my visit isn't on the rewards site (yet).
* Is there anything else you like to mention about the hotel (i.e., celebrity sightings) or your room that isn't mentioned above?
My original reservation was for a double, that I got thru the exchange. I was able to change it to a single. I also got moved to the North Tower, which I wanted because those rooms have balconies. Think I was able to accomplish that because I got in early (Tuesday morning).
What did you like about staying at this hotel?
Since you might have already wrote about it from the questions above, just make a quick list about the things you liked the most about your stay at this particular hotel.
:
- close location to the convention center
- had great customer service
- great view from my room
- a lot of Con activity in the lobby. I love the energy.
- There are panels scheduled in the hotel
- They run movies in one of the ball rooms
- Volunteer HQ is in the hotel
Finally, what didn't you like about staying at this hotel?
Tell us about anything that negatively impacted your stay at this particular hotel that you may not have already mentioned above.
:
No Complaints
It is my favorite Hotel. I hope to stay there next year
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Michaelnaut:
Name of Hotel:
Hilton San Diego Bayfront
Type of Room:
2 queen beds (single occupancy chosen on hotel reservation form)
Number of Nights You Stayed:
8 (arrived Sunday before con, departed Monday after con)
Year(s) You Stayed There: (Type in the actual year: 2012, 2013, 2014, etc.)
2019, 2018, 2017, 2016...(I forget after that...but at least a few more times)
Hotel Review:
* Were there any dining options inside or near the hotel?
Yes, they had a few, the only I took advantage of was the poolside bar, margaritas in the hot tub
* How was the hotel staff? Were they polite and courteous?
All staff were professional and great when they were engaged with
* Did you order room service?
Room services was available, but did not order any
* Tell us about the hotel amenities, like the gym or pool. Did you use any of them?
The pool area was great. Large pool, many lounge chairs around it. 2 hot tubs I believe, but I only used the one closer to the pool area entrance. You'd not believe how well a hot tub works after walking all over SDCC each day. I also had a mini fridge that I asked for in the room, that helped w/leftovers when eating out.
* Were you and your roommates able to sleep and move around in the room comfortably? Do you think the room is smaller or larger than the same type of room in other, comparable hotels?
Just me in the room so no issues with space
* If you drove and parked your car at the hotel, how much was the parking rate per day for overnight stays?
I believe parking was $40/night. It did give in/out privileges tho.
* How long did it take you to travel to and from your hotel by shuttle, trolley, or on foot?
I believe it took something like...15 minutes?
* Are the walls of the room thin? What are the noise levels in your room from outside sources (hallway or next door)?
Walls were thin, but to be expected for a hotel (I think)
* Does the hotel have free WiFi for guests? (Yes or No)
Yes
* Are you a member of the hotel's rewards program? What level do you have, and what kind of perks did you get?
Yes, Hilton Honors, Silver
* Is there anything else you like to mention about the hotel (i.e., celebrity sightings) or your room that isn't mentioned above?
Many celebs room here...I met Keanu Reeves, as well as quick "walk by hi" to Jim Lee, Rob Liefeld.
What did you like about staying at this hotel?
* Starbucks as part of the hotel, good for early coffee (when there wasn't a crazy line)
* Close to the convention center...easy walk
* FX/other offsites near
* Loved the pool area...wasn't crowded...hot tub was great
* Easy access to skybridge to cross over into GaslampFinally, what didn't you like about staying at this hotel?
* The hotel had instituted a "ask for housekeeping" policy, not each morning as I was used to while travelling.
* As others mentioned, the union strike was quite jarring...I'm a pretty big guy so no one messes w/me, but on more than one occasion walking out of the hotel being approached and being yelled/screamed at w/a bullhorn definitely wasn't fun. Luckily that didn't last long.
tsnyder:
Name of Hotel: Omni
Type of Room: Two Queen Beds
Number of Nights You Stayed: 6
Year(s) You Stayed There: 2022
Hotel Review:
* Were there any dining options inside or near the hotel? Yes, had bar/restaurant that we never used. Also had a Coffee shop that my group used a couple of times on the way out the door. Was really no line to grab coffee but it was also around 530AM.
* How was the hotel staff? Were they polite and courteous? Yes, the staff was excellent. Zero complaints
* Did you order room service? No
* Tell us about the hotel amenities, like the gym or pool. Did you use any of them? Did not use any of them.
* Were you and your roommates able to sleep and move around in the room comfortably? Do you think the room is smaller or larger than the same type of room in other, comparable hotels? Previous years we stayed at Bayfront and Hard Rock and I feel like this room was a little larger. Had a small fridge for drinks that we didn't have to remove all the stuff like in the Hard Rock. Beds were comfortable as well.
* If you drove and parked your car at the hotel, how much was the parking rate per day for overnight stays? N/A
* How long did it take you to travel to and from your hotel by shuttle, trolley, or on foot? I'm all about location and the Omni is awesome! 5 min walk as long as you don't hit a train coming by. Love being right across the street.
* Are the walls of the room thin? What are the noise levels in your room from outside sources (hallway or next door)? No issues with noise.
* Does the hotel have free WiFi for guests? Yes
* Are you a member of the hotel's rewards program? What level do you have, and what kind of perks did you get? I am not
* Is there anything else you like to mention about the hotel (i.e., celebrity sightings) or your room that isn't mentioned above? No celebs sighted which was a slight letdown from our stay in Hard Rock in 2019. Will certainly be trying to stay here again in the future.
What did you like about staying at this hotel? Actually felt it was the quickest to get to from previous stays. Bayfront if you aren't coming from Hall H line actually seems farther away a bit. Hard Rock may be a little closer but there is always a slowdown crossing street there and having to deal with security and key cards. Was able to make it from exhibit floor and back to drop off stuff in around 15 mins.
Finally, what didn't you like about staying at this hotel? Weird farmhouse sliding door on the bathroom that barely closes the opening without a gap which can be awkward when cramming 4/5 people in the room. When checking in they billed me $500 more than I anticipated which was a $100 a night amenity fee which they said I would be credited back if I didn't use any amenities.
lliving:
Name of Hotel:Hard Rock Hotel San Diego
Type of Room: King Bed Studio & 2 Queen Bed Studio
Number of Nights You Stayed: 4
Year(s) You Stayed There: 2022
* Were there any dining options inside or near the hotel?
Yes, did not make use of any of them.
* How was the hotel staff? Were they polite and courteous?
Most of front desk staff, housekeeping, maintenance and bellhops were courteous and polite. Some of the security staff in the elevators and out front were a little aggressive. Having to show a card key every time I entered the lobby got old very quickly. Also,
being loudly told to get on another elevator by security when I am paying to stay in the hotel is something that irked me.
* Did you order room service?
No
* Tell us about the hotel amenities, like the gym or pool. Did you use any of them?
I did not visit the gym(even though I paid for access apparently), some others in my party did and found it useful. Did not visit the pool.
* Were you and your roommates able to sleep and move around in the room comfortably? Do you think the room is smaller or larger than the same type of room in other, comparable hotels?
Rooms were bigger than the ones I've had at the Omni and Hilton Gaslamp Quarter. Large bathroom and shower, very modern look to the entire room. Mattress was super comfortable.
Stocked fridge with liquor, beer, soda, bottled water & candy. NONE OF IT FREE! (I took things out to make room for stuff i bought at Ralphs and made sure to put them in their original places at check out). There was an "intimacy box" with condoms, lube and candles(all with prices clearly marked) . Definitely something I hadn't seen at other hotels. I left the box alone too.
* If you drove and parked your car at the hotel, how much was the parking rate per day for overnight stays?
N/A
* How long did it take you to travel to and from your hotel by shuttle, trolley, or on foot?
It's right across the street, so not a long walk. But you do have to navigate through the crowds to get across the street.
* Are the walls of the room thin? What are the noise levels in your room from outside sources (hallway or next door)?
My room faced the convention center, did not have any major issues with noise from other rooms. Lobby area and near elevator could get loud particularly during the EW party.
* Does the hotel have free WiFi for guests? (Yes or No)
NO ::) One of the annoying things was the VIP PASS . What a bogus charge. WIFI and access to the gym should be free. The VIP PASS and the $500 amenities hold I did not feel were explained well during checkin. It was also at a time when I was tired and just wanted to get to my room and unload all my stuff. So maybe I wasn't listening as well as I should have been.
* Are you a member of the hotel's rewards program? What level do you have, and what kind of perks did you get?
Not sure if they have a rewards program
* Is there anything else you like to mention about the hotel (i.e., celebrity sightings) or your room that isn't mentioned above?
I was looking forward to staying here because of the celebrity sightings I've heard other people talk about. I saw NO ONE. Perhaps the limited elevator access/elevator police might be the reason. Two of my friends who didn't go to SDCC, but tagged along to see San Diego saw Winston Duke at the exercise center but didn't figure out who he was until later that day. "We saw this guy using one of the bikes. I knew his face but just couldn't remember from where..."
*What did you like about staying at the hotel?
Proximity. Size of the room and bathroom. Comfortable bed. Room had a modern, well maintained appearance. Will keep it in my list of downtown hotel options, but probably not first choice.
*Finally, what didn't you like about staying at this hotel?
There was a hold of $500 per room placed to cover amenities in the room, which I wasn't expecting. It was refunded within 24 hrs of returning home. Access to my room was delayed when I first got there because the lock wouldn't open due to a dead battery. It took 3 trips downstairs for a new card key before some one figured out the problem. Replacing a hotel lock battery apparently requires Maintenance to replace the battery and Security to reset the code afterward, so it was not a quick process. I did not enjoy the frequency of having limited access to all the elevators at the front of the hotel.
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