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So, that is exactly what it has said for my postponed BTS concert for the last 2 months. Until today, when I got an email saying I could choose to refund now, which would take up to 30 days. Yay! I'm sure every concert is different but maybe log into your TM accounts and see if the option to refund has appeared in your event.Because they're Ticketmaster and can't do anything decent unless it's in the most obnoxious way possible, they also said this is the ONLY time I can request a refund. If I don't do it now, I will not be able to request a refund when the new dates are announced.
We've worked with the Event Organizer to reschedule your event and make sure you still have the chance to attend. Your tickets are still valid for the new date.Hella Mega Tour-Green Day/Fall Out Boy/Weezer Pres. by Harley-Da Hella Mega Tour-Green Day/Fall Out Boy/Weezer Pres. by Harley-DaYOUR NEW EVENT DATE IS:August 29, 2021 @ 5:30 PMPetco ParkWe understand that you might not be able to make it, but have worked with the Event Organizer to make sure you have an option.You have through June 16, 2021 to choose a refund.Once you've selected the option of a refund, it's final and cannot be changed.
I think I've already requested a refund