Author Topic: Instructions for General Reg 3.5.14  (Read 1463 times)

Offline alyssa

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Instructions for General Reg 3.5.14
« on: March 05, 2014, 04:47:07 PM »
I want to attend Comic-Con International 2014, how do I buy a badge?
Comic-Con will sell badges to the general public during Open Online Registration, and it usually sells out very quickly. Not everyone who participates in Open Online Registration will be able to purchase a badge. There are far more eligible attendees than badges available. Please see the Comic-Con International Badge Purchase Terms & Conditions for additional important details.

Below you will find short step-by-step instructions to purchase a Comic-Con badge. We strongly recommend that in addition to our brief tutorial, you also read all of the information that follows for important details.

Step One: If you already have a valid and confirmed Comic-Con Member ID, you will be sent an email with your personal registration code and the sale link at least 24 hours in advance of Open Online Registration. You will need your registration code, your Member ID, and your last name to participate.
To guarantee you receive your registration code email, sign in to your Member ID account and make sure you have not checked the “Email Opt-Out” box. If you have selected to opt-out of email notifications from Comic-Con, you will not receive the email with your registration code and link, and you must contact Comic-Con through your Member ID account as soon as possible.

Step Two: Follow the instructions in your email to log in to the EPIC Registration waiting room sometime between 7:00 AM and 9:00 AM Pacific Time on the day of the sale. You must authorize your registration code before 9:00 AM to participate in Open Online Registration!
Step Three: If you plan to purchase a badge for anyone other than yourself, you must have their Member ID and last name. Every person you intend to purchase for must have their own valid and confirmed Member ID. You will not be able to purchase a badge for others without their unique Comic-Con Member ID.
We strongly suggest you read our Badge Purchase FAQ and check this page frequently for updates, or subscribe to Toucan, the official blog of Comic-Con International, WonderCon, and APE.

Comic-Con International 2014 Eligibility
If you have already registered for or purchased a Comic-Con 2014 Preview Night option, you are not eligible for Open Online Registration. You will not receive a registration code and you will not be allowed to enter the EPIC waiting room. To see if you are eligible for Open Online Registration, log in to your Member ID account and select the “Registration Info” tab. If you are eligible, you will see a green message that says, "You are eligible to participate in Open Online Registration for Attendees."

Comic-Con International 2014 Registration Codes
To help restrict ineligible members from entering the EPIC Registration waiting room, Comic-Con has implemented a personal registration code for 2014. At least 24 hours prior to Open Online Registration, eligible attendees will be sent their personal registration code via email. You can access your registration code now by logging in to your Member ID account and clicking the “Registration Info” tab. Each registration code is redeemable for only one entry into the waiting room, so do not share your code online!

Comic-Con International 2014 Purchase Badges
During Open Online Registration you may purchase badges for a total of three people, including yourself.

If you intend to purchase badges for others, they must all be eligible to participate and have their own unique Comic-Con Member ID.
You will need the Member ID and last name for all individuals you are purchasing for.
Please keep in mind that Preview Night may not be purchased as a stand alone option. You must purchase a Thursday, Friday, Saturday, and Sunday badge to buy the Preview Night option. Children age 12 and under are free with a paying adult. For more information on the child badge policy, click here.

Comic-Con accepts Visa, MasterCard, and American Express only. We're sorry, but we cannot accept PayPal or payments using multiple credit cards. 

Comic-Con International 2014 Browser Settings
The EPIC waiting room and badge registration system has been tested on the following browsers. We cannot guarantee your results should you use a browser not listed below:

Firefox
Google Chrome
Internet Explorer
Safari
Your browser should have JavaScript and cookies enabled to function reliably with the EPIC waiting room. These features are usually enabled in the default configuration of most modern web browsers. If you do not have these features enabled, it is possible that the waiting room application will not function properly.

The EPIC badge registration system is not formatted for mobile devices. Although mobile devices can be used to purchase a badge, Comic-Con is unable to guarantee that the registration system will behave as expected using a mobile device.

Comic-Con International 2014 Epic Waiting Room
Your personal registration code will only authorize one device and one browser to enter the EPIC waiting room. If you attempt to enter your registration code on a different device and/or browser, your registration code will authorize the NEW device and your old device and/or browser session will expire. You may not run multiple browsers or multiple browser sessions of the waiting room. We strongly recommend that you log in to the waiting room using only the computer and browser you plan to use on the day of the sale.

The EPIC landing page will open for registration code entry at 7:00 AM Pacific Time (PT) on the day of the badge sale. You do not need to rush to the landing page at 7:00 AM! Eligible attendees will have two full hours to enter their registration code and authorize their device/browser to enter the waiting room. Early arrival to the waiting room does not provide any advantage over those who arrive later than you.

Shortly after 9:00 AM, everyone who is already in the EPIC waiting room will be randomly placed in line for their registration session. It does not matter what time you entered the waiting room before 9:00 AM, all members will be lined up in random order for their registration session.

Remember, do NOT refresh while you are in the waiting room!  Refreshing your browser in the waiting room will move you to the back of the line. It is very important that you do not refresh your browser at 9:00 AM or during the randomization process. The waiting room will automatically refresh every 120 seconds.

The EPIC waiting room will close for entry at 9:00 AM Pacific Time. You may not enter the waiting room after 9:00 AM. Admittance to the waiting room does not guarantee you a badge or a registration session.
 

Comic-Con International 2014 Registration Session
To begin your registration session, you will need to enter an eligible Member ID and last name. You will also be prompted to select the number of people you are purchasing badges for during the sale; 1, 2, or 3.

When you reach the badge selection page, all available badge inventory will be shown. This inventory will be held for you while you validate all of the members you are registering. Please keep in mind that badge inventory will not refresh while you are on this page.  If your desired badge type is sold out, select another category or close your registration session.

You will have 15 minutes to complete your entire registration session and purchase! We strongly recommend to have your credit card information ready and all of the Member IDs and last names of the people you are buying badges for. A delay in inputting this information may cause your session to expire.

If one of the Member IDs you are purchasing for does not validate during the badge selection step, you will still have the option to proceed to checkout for the other Member IDs that have been validated. Do not use your back button to return to the member selection prompt!

*Important* It is critical that you do not use your browser’s back button during any step of your registration session! If you need to remove a badge selection, you will be given the option on the final review page. Comic-Con International cannot guarantee that your EPIC registration session will behave as expected if you use your back button during any step of the registration process.

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