Author Topic: Comic-Con Cancellation/Refund Policy  (Read 1866 times)

Offline Chris

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Comic-Con Cancellation/Refund Policy
« on: October 15, 2018, 07:57:10 AM »
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Comic-Con Cancellation/Refund Policy


The Comic-Con 2019 badge refund deadline is May 13, 2019. After this date your Comic-Con badge purchase is non-refundable. All refunds are subject to a 10% processing fee.
 
To submit a refund request form, CLICK HERE. You must include your Comic-Con Member ID, first name, last name, email, and the day(s) you want refunded. Failure to include this information may delay your refund processing time.
 
Pending refund requests are at the sole discretion of SDCC. Sending a refund request  does not guarantee you a refund. No refunds will be issued for any convention prior to Comic-Con 2019. Comic-Con 2019 badges are not transferable for use at any other SDCC convention. Please note that in some cases refund requests may not be processed until after Comic-Con 2019.
 
SDCC reserves the right to change their Cancellation and Refund Policy at any time, without notification. Comic-Con reserves the right to refuse admission, to refuse service and/or to cancel/revoke your Member ID and/or badge at Comic-Con’s discretion.Comic-Con badges are NON-TRANSFERRABLE. No refunds will be given after May 13, 2019.
 

Comic-Con International Cancellation Policy: By registering for a paid or complimentary Comic-Con badge you agree not to sell, trade, transfer or share your comp code, email confirmation, or badge. In the event that San Diego Comic Convention/Comic-Con International (SDCC) determines that you have violated this policy, SDCC has the right to cancel your badge(s) and keep any money paid by you. Confirmations and/or badges that have been sold or provided by anyone other than SDCC will not be honored by SDCC. You must wear and display your badge at all times while onsite and at any official SDCC event.  All badges are the property of SDCC and must be relinquished to SDCC upon request. Comic-Con reserves the right to refuse admission, to refuse service and/or to cancel/revoke your Member ID and/or badge at Comic-Con’s discretion.

I understand that I must register an individual name for each badge and that each name must match a legal photo ID. If SDCC determines that you have purchased more than one badge in your name for any day, SDCC has the right to cancel your duplicate badge(s) and issue you a refund less the 10% processing fee.

If you use your Member ID to purchase a badge for a day for which you previously purchased a badge, the original badge you purchased will automatically be canceled and the amount paid will be refunded, less the 10% processing fee, without contacting you.

For example, if you purchased a Friday and Saturday badge during online attendee registration and you use your Member ID to register as a professional and/or press with Preview Night at a later date, the Friday and Saturday badge you purchased during attendee registration will be canceled and refunded, less the 10% processing fee.

This policy does not apply to purchasing different single day badges or upgrades. For example, if you purchased a Thursday and Sunday badge during Returning Registration and you later use your Member ID to purchase a Friday, Saturday, and Preview Night badge, your original Thursday and Sunday badge purchase will not be canceled. Only purchases of badges with overlapping dates will be subject to automatic cancelation and refund, less a 10% processing fee.

You must register for a Comic-Con Member ID in order to be entitled to purchase and register a badge. Children (age 12 and under) may not register for a Comic-Con Member ID. Everyone who intends to purchase, apply, or register for a Comic-Con badge must have a valid and confirmed Comic-Con Member ID. This includes attendees, volunteers, professionals, guests of professionals, exhibitor main contacts, and members of the press. If SDCC determines that you purchased or registered for a badge, but did not register for a Comic-Con Member ID, SDCC has the right to cancel your badge and refund any amounts paid, less the 10% processing fee, at SDCC's sole discretion.