Author Topic: Waiting Room Info: What Happened and How to Prevent It.  (Read 16070 times)

Offline karl clement

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Waiting Room Info: What Happened and How to Prevent It.
« on: February 03, 2013, 06:22:14 AM »
hi

the que opens at 9am pacific, cool, it was stated you can enter a waiting room then press a green button to get into the que, ok. Here is my question when does this waiting room open? does this waiting room have a limit to how many visitors it can hold?
what im trying to figure out is are we going to have to get to the waiting room once you recieve the email, because if you dont you wont get into the que? the one thing i have heard is the que only holds so many people , the best total i have heard is 40,000
and ideas
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Offline Khaaaaaaanh!!!

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Re: Waiting Room Info: What Happened and How to Prevent It.
« Reply #1 on: February 03, 2013, 07:41:47 AM »
It's not really a waiting room. If it's like before, it'll be a DNS error looking page or a blank page. Some folks like to repeatedly hit the F5 button to refresh the page until the green button becomes available to enter the real queue.

The link will probably be to a CCI page. The actual queue (and link to it) is for Epic's ticketing system.
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Re: Waiting Room Info: What Happened and How to Prevent It.
« Reply #2 on: Today at 01:13:43 AM »

Offline alyssa

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Re: Waiting Room Info: What Happened and How to Prevent It.
« Reply #2 on: February 03, 2013, 07:56:30 AM »
Quote
The EPIC Registration waiting room will open at 9:00 AM Pacific Time (PT) on February 16, 2013. Prior to that, if you click the link (or copy-and-paste into your browser)  you will be taken to a static landing page.  At 9:00 AM (PT), click the green button on the landing page and you should be redirected to the EPIC Registration waiting room.* IT IS OK TO REFRESH YOUR BROWSER WHILE ON THE LANDING PAGE. However, do not refresh your browser once you have reached the EPIC waiting room.

I know you've read this, i posted it more as a reference to the conversation then to address the specific question.

In my opinion, the static, pre-waiting room will be open when or soon after the emails with the address go out.  I use the term 'pre-waiting room' but the term cci uses is 'static page'.
That web page(pre-waiting room/static page), should be unlimited in it's capacity.  The tricky part will be getting into the actual waiting room, that is accomplished by clicking (or copy-and-paste into the browser) on the green button.
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Offline karl clement

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Re: Waiting Room Info: What Happened and How to Prevent It.
« Reply #3 on: February 03, 2013, 09:22:37 AM »
thanks, that clears that up, i am trying to understand the whole idea of ticket sales, its totally different then any other show i have got tickets before
thanks for your help
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Offline alyssa

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Re: Waiting Room Info: What Happened and How to Prevent It.
« Reply #4 on: February 03, 2013, 09:48:28 AM »
good,
it is different then most any other system out there.  All (dare I say it) the large 'must see' events like the olympics/burning man have had major issues with ticketing.  there's two ways of dealing with large events, go the ticketmaster route & accept that there *will be* scalping & hefty fees or try and develop their own systems.  imo, thankfully cci has gone the latter route.  every year is easier & more refined.  the pre-sale in aug was dead on straight a head with minimal problems.

do & don't
do take all the suggestions abt timing seriously
do triple check all your connections
do triple check your cc/payment situation
do have everything you'll possibly need-(food, drinks, cell phone, credit card(s))
don't leave anything to chance
don't get up from your computer 15 min prior to the sale time (I have all my computers up & running on the wired network with drinks & food, having used the bathroom at least 20 min's prior to the start time)
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Offline Khaaaaaaanh!!!

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Re: Waiting Room Info: What Happened and How to Prevent It.
« Reply #5 on: February 03, 2013, 10:11:07 AM »
and don't have power outages right beforehand...
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Offline alyssa

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Re: Waiting Room Info: What Happened and How to Prevent It.
« Reply #6 on: February 03, 2013, 12:14:29 PM »
that end at 5min's before start time

as you can tell we've all had our challenges...
« Last Edit: February 03, 2013, 12:23:32 PM by alyssa »
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Offline karl clement

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Re: Waiting Room Info: What Happened and How to Prevent It.
« Reply #7 on: February 03, 2013, 12:32:13 PM »
more do's
kick all other members of family off all computers, make sure your the only one using your network
have a cell phone with you ready to go, on cellular data network(not wifi) as a back up
have no other windows running

odd question
can you use a prepaid credit card to pay?
i came across one con who did not allow this last week
karl
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Offline Khaaaaaaanh!!!

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Re: Waiting Room Info: What Happened and How to Prevent It.
« Reply #8 on: February 03, 2013, 12:39:08 PM »
long as it's visa or mastercard
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Offline alyssa

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Re: Waiting Room Info: What Happened and How to Prevent It.
« Reply #9 on: February 03, 2013, 01:53:00 PM »
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more do's
kick all other members of family off all computers, make sure your the only one using your network
have a cell phone with you ready to go, on cellular data network(not wifi) as a back up
have no other windows running

Do recruite family to help you buy badges on their computers

I modified the OP to include 'Do's & Don'ts' <grin> I hope you don't mind.
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Offline karl clement

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Re: Waiting Room Info: What Happened and How to Prevent It.
« Reply #10 on: February 03, 2013, 02:41:42 PM »
Thats cool  ;D
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Offline taigirl87

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Re: Waiting Room Info: What Happened and How to Prevent It.
« Reply #11 on: February 03, 2013, 04:15:53 PM »
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more do's
kick all other members of family off all computers, make sure your the only one using your network
have a cell phone with you ready to go, on cellular data network(not wifi) as a back up
have no other windows running
We only have WiFi(well we could probably connect the computer to the comcast box to get a direct connection) but the ipad is wifi only and the iphone, i prefer to use wifi as i have very little data.

Offline alyssa

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Re: Waiting Room Info: What Happened and How to Prevent It.
« Reply #12 on: February 03, 2013, 04:22:08 PM »
Do have your phone/ipad etc device set to not turn off (go to sleep) & plugged in
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Offline perc2100

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Re: Waiting Room Info: What Happened and How to Prevent It.
« Reply #13 on: February 03, 2013, 04:59:56 PM »
DO have patience: if you do all of the "do's" there's nothing more you can do to help your situation.  Put on a favorite movie or album to play in the background while you wait for your que number to be served.

DO have a way to keep in touch with others while you wait, either via Facebook, this site, or whatever.  You never know when someone might get on and drop a message to the effect of, "I can get one extra badge to the first response: PM"

except for what I said above DON'T have other stuff running on your computers/smart phones/tablets.  Why run the risk of slowing stuff down?

DO have patience: yeah, it's pretty dang important.  When you see your number, don't give up all hope - just sit back and wait for your number to enter the buying page or for the sales to end.

DO buy whatever badge you can get your hands on.  You can always sell 'em back to CCI if you decide not to go to Comic-Con, and you don't want July to roll around and have the thought of, "wish I would've bought that one-day badge."  A friend of my bro-in-law flew out last year with only a Saturday badge.  He went scuba diving one day and hung out in San Diego, he did the Walking Dead escape thing, and he had a blast at Comic-Con on Saturday.  You can have fun with just one day inside CCI, and with all of the stuff that goes on outside the convention center that doesn't require a badge, it's worth going.

Good luck everyone!

Offline aodmisery

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Re: Waiting Room Info: What Happened and How to Prevent It.
« Reply #14 on: February 03, 2013, 05:59:18 PM »
 do not use internet explorer.  last time I used it,  the website kept telling me that I was refreshing my page when I wasn't. so it kept kicking me to the  back of the line. this was on standard settings.  didn't have any issues with chrome