Friends of Comic Cons

Forum Development => Forum Help and Technical FAQs => Topic started by: Mel on March 12, 2017, 11:17:32 AM

Title: Still getting ads
Post by: Mel on March 12, 2017, 11:17:32 AM
I am still getting ads as a supporter, but the worst is, every time I click on a page today the Atomic Blonde trailer pops up at the bottom of the page and scrolls me down to it and won't let me scroll off of it without closing it. It's a great trailer, but this is annoying. LOL. Anyone else experiencing this?
Title: Re: Still getting ads
Post by: Pyramid on March 12, 2017, 11:21:42 AM
You are not allowed to view links. Register or Login
I am still getting ads as a supporter, but the worst is, every time I click on a page today the Atomic Blonde trailer pops up at the bottom of the page and scrolls me down to it and won't let me scroll off of it without closing it. It's a great trailer, but this is annoying. LOL. Anyone else experiencing this?

Wow, do i hate that ad.  I am not going to see that movie just because of the issues it's causing to read a thread here. 
Title: Re: Still getting ads
Post by: SamTurtledove on March 12, 2017, 11:38:38 AM
Still get ads, but so far none have had volume to them like the movie ads, yet! 
Title: Re: Still getting ads
Post by: alyssa on March 12, 2017, 12:18:41 PM
thanks for bringing this to my attention. neither of you should not be seeing adds due to your subscription status.  I've double checked the settings and frankly am not sure why you are still seeing it.

I need to dive deeper into this.  Please forgive the delay while i get this sorted.

Does anyone else who has an active paid subscription still see adds?
Title: Re: Still getting ads
Post by: Angology on March 12, 2017, 12:23:15 PM
I donate through Patreon, and have been seeing ads. Do I need to switch to the subscription to make it easier for the admin team? I seem to remember you saying it was trickier to turn them off for the Patreon folks.
Title: Re: Still getting ads
Post by: Mel on March 12, 2017, 12:26:30 PM
You are not allowed to view links. Register or Login
thanks for bringing this to my attention. neither of you should not be seeing adds due to your subscription status.  I've double checked the settings and frankly am not sure why you are still seeing it.

I need to dive deeper into this.  Please forgive the delay while i get this sorted.

Does anyone else who has an active paid subscription still see adds?

I did notice when I looked at my subs, that the same sub is listed as both "active" and "finished" so not sure what's up with that.....the ads wouldn't even bug me if that damn Atomic Blonde one would stop scrolling me to the bottom of the page and autoplaying every time. Ha. I never said anything about seeing ads until this new annoying development b/c I really just donate as it's the right thing to do. If I see ads and you make some pennies from it, all the better.....but this ad is making me crazy.
Title: Re: Still getting ads
Post by: SteveD on March 12, 2017, 12:37:53 PM
I also still see an ad on the top and the bottom of the forums.
Title: Re: Still getting ads
Post by: Angology on March 12, 2017, 02:17:01 PM
I don't care either about seeing the ads (I have been seeing them for a while), but have been wondering if the subscription would be easier on the Admin team, since Alyssa mentioned it a while back. Luckily, I haven't had the Atomic Blonde ad issue.
Title: Re: Still getting ads
Post by: alyssa on March 12, 2017, 08:03:09 PM
I don't know about specific ads as I use a service.
I might be able to dive into the service and block that specific one.

Unfortunately I may heading into an area where I am unable to get on line. I may not be able to get to this until after next weekend
Title: Re: Still getting ads
Post by: Mel on March 12, 2017, 09:18:06 PM
I'm fine for now, that god forsaken ad hasn't popped up in hours!
Title: Re: Still getting ads
Post by: SamTurtledove on March 13, 2017, 08:59:57 AM
Sub renews next month.  Maybe when this year becomes "finished" the ads will taper off.  If not, will try cancelling the reoccurring and resubmit.  (Mine is via PayPal, fwiw.)
Title: Re: Still getting ads
Post by: alyssa on March 13, 2017, 09:03:53 AM
I keep thinking there's some setting i'm missing but i've searched and searched.  I've got to find a correct acct and compare it to a non working.
I'll have some time to do that next week.  We're getting to a town in mid Vietnam which is mellow & we've got a bunch of days off.  this will be a good project  ;)
Title: Re: Still getting ads
Post by: Mario Wario on April 10, 2017, 08:34:14 AM
So my subscription renewed last week by PayPal for another full year (the $40 option) but I still see ads and the supporter title is gone, too. I checked the current sub statues and it says that it is active until April 2018.
Title: Re: Still getting ads
Post by: SteveD on April 10, 2017, 08:46:39 AM
I noticed the same thing, subscription renewed a few weeks back, but supporter tag is gone.
Title: Re: Still getting ads
Post by: alyssa on April 11, 2017, 10:09:16 AM
there are 2 problems
the subscriber not being shown
<easy to fix, i just need to time as it's tedious>

and the second, the ads still being shown. 
I've got to figure out why this is happening still- that can take some time depending on how quick I am at finding the issue.
Title: Re: Still getting ads
Post by: SteveD on April 11, 2017, 10:13:41 AM
If it helps:

Original Subscription that just expired with supporter tag: Subscribe and get no ads for 1 year revised
Auto-renewed Subscription missing the supporter tag: Subscribe and get no ads for 1 year
Title: Re: Still getting ads
Post by: alyssa on April 11, 2017, 10:19:49 AM
You are not allowed to view links. Register or Login
If it helps:

Original Subscription that just expired with supporter tag: Subscribe and get no ads for 1 year revised
Auto-renewed Subscription missing the supporter tag: Subscribe and get no ads for 1 year

yeah, that's crux of the issue ;)
i've just got to get in there & move folks around-- it's detailed stuff for i can't do it when i'm tired-or i'll make it **much** worse LOL
Title: Re: Still getting ads
Post by: alyssa on April 12, 2017, 12:40:24 PM
The 'not being labeled as a Supporter' issue should be sorted pleas let me know if it isnt
Title: Re: Still getting ads
Post by: alyssa on April 25, 2017, 12:39:44 PM
[member=2226]Mel[/member] [member=1732]SamTurtledove[/member] [member=3710]SteveD[/member] [member=364]Angology[/member]

are any of you still seeing ads?
Title: Re: Still getting ads
Post by: SteveD on April 25, 2017, 01:00:09 PM
You are not allowed to view links. Register or Login
[member=2226]Mel[/member] [member=1732]SamTurtledove[/member] [member=3710]SteveD[/member] [member=364]Angology[/member]

are any of you still seeing ads?
I'm still seeing an ad just below the shout box and one right at the bottom.
Title: Re: Still getting ads
Post by: SamTurtledove on April 25, 2017, 02:50:26 PM
You are not allowed to view links. Register or Login
[member=2226]Mel[/member] [member=1732]SamTurtledove[/member] [member=3710]SteveD[/member] [member=364]Angology[/member]

are any of you still seeing ads?

Yes, mostly on the home page.  Same positions.  Luckily my McAfee blocks one or two of the messages most of the time.

edit:  once you're on an actual thread page, only have to see one ad (footer of page).
Title: Re: Still getting ads
Post by: Mel on April 25, 2017, 06:27:30 PM
Yes, still seeing ads.
Title: Re: Still getting ads
Post by: Angology on April 25, 2017, 07:00:08 PM
I had to wait and check on my home computer-that is where I see them. I am still seeing them (I don't see them when I am on my work computer at work)
Title: Re: Still getting ads
Post by: Angel_ on April 25, 2017, 07:25:50 PM
I don't see ads in Tapatalk but do on my computer at home


Sent from my iPhone using Tapatalk
Title: Re: Still getting ads
Post by: alyssa on April 25, 2017, 08:31:52 PM
I'm not going to be able to look at this until thursday but i've got a couple of ideas
Title: Re: Still getting ads
Post by: alyssa on May 07, 2017, 04:57:54 PM
[member=2226]Mel[/member] [member=1732]SamTurtledove[/member] [member=3710]SteveD[/member]

i tried something ... are u still seeing ads?
Title: Re: Still getting ads
Post by: Mel on May 07, 2017, 07:16:34 PM
You are not allowed to view links. Register or Login
[member=2226]Mel[/member] [member=1732]SamTurtledove[/member] [member=3710]SteveD[/member]

i tried something ... are u still seeing ads?

Yep, still see them.
Title: Re: Still getting ads
Post by: SamTurtledove on May 07, 2017, 07:33:14 PM
The ad at the page's footer remains.  The one that was at the top seems to reside between  the first and second posts of each thread.
Title: Re: Still getting ads
Post by: alyssa on May 07, 2017, 07:43:50 PM
Sorry guys

I am working on it. This is not obvious
Title: Re: Still getting ads
Post by: SamTurtledove on May 07, 2017, 07:49:22 PM
No rush.  It's like the Tapatalk version, you get usde to ignoring ads while read catching up on posts!
Title: Re: Still getting ads
Post by: TravT77 on May 08, 2017, 01:37:57 AM
Something I would like to mention for any lurkers out there is if you want to get rid of ads while browsing, be sure to donate to FoCC to become a supporter. DO NOT make the mistake I made and simply purchase a Tapatalk subscription only to later realize you could have accomplished the same thing while supporting the best forum under the sun! I of course DID donate and did so gladly, but that first $15 would have been better spent on Funkos


Sent from my iPhone using Tapatalk
Title: Re: Still getting ads
Post by: alyssa on May 08, 2017, 06:12:11 AM
You are not allowed to view links. Register or Login
Something I would like to mention for any lurkers out there is if you want to get rid of ads while browsing, be sure to donate to FoCC to become a supporter. DO NOT make the mistake I made and simply purchase a Tapatalk subscription only to later realize you could have accomplished the same thing while supporting the best forum under the sun! I of course DID donate and did so gladly, but that first $15 would have been better spent on Funkos


Sent from my iPhone using Tapatalk
thanks [member=6814]TravT77[/member]
Title: Re: Still getting ads
Post by: lilredrubi74 on May 08, 2017, 09:50:11 AM
Hi Alyssa
I'm getting ads plus it's not showing that I'm a supporter even though my subscriber status is through Oct. it's on an automatic payment. Today is the 1st time I've had ads but not sure how long the supporter badge has been gone.
Thanks
Title: Re: Still getting ads
Post by: alyssa on May 08, 2017, 10:09:41 AM
You are not allowed to view links. Register or Login
Hi Alyssa
I'm getting ads plus it's not showing that I'm a supporter even though my subscriber status is through Oct. it's on an automatic payment. Today is the 1st time I've had ads but not sure how long the supporter badge has been gone.
Thanks
well that is very interesting. thx for reporting!
Title: Re: Still getting ads
Post by: Emerald_Mom on May 08, 2017, 02:04:47 PM
[member=1]alyssa[/member], I've started getting a strip of adds...I have it set up that I donate every month thru paypal.... not sure what is going on.
Just checked with paypal... and it is showing that I am still donating...payment went thru on 5/6.
Title: Re: Still getting ads
Post by: lilredrubi74 on May 08, 2017, 05:51:29 PM
You are not allowed to view links. Register or Login
well that is very interesting. thx for reporting!
I don't mind the ads, (it will be good when they are gone) but do you know when the supporter badge will return
Thanks
Ps I know y'all are overloaded with the hotels so no rush
Title: Re: Still getting ads
Post by: alyssa on May 08, 2017, 06:15:33 PM
You are not allowed to view links. Register or Login
I don't mind the ads, (it will be good when they are gone) but do you know when the supporter badge will return
Thanks
Ps I know y'all are overloaded with the hotels so no rush
i've got you back to supporter

Title: Re: Still getting ads
Post by: lilredrubi74 on May 08, 2017, 06:16:13 PM
Thanks Alyssa


Sent from my iPhone using Tapatalk
Title: Re: Still getting ads
Post by: Devorah on May 09, 2017, 06:34:07 PM
I am suddenly seeing ads mid-thread.  I normally only see them on the bottom.
Title: Re: Still getting ads
Post by: Emerald_Mom on May 10, 2017, 07:11:55 AM
You are not allowed to view links. Register or Login
I am suddenly seeing ads mid-thread.  I normally only see them on the bottom.

This is what I am getting too..
Title: Re: Still getting ads
Post by: alyssa on May 14, 2017, 10:21:27 PM
[member=283]Devorah[/member] are you still seeing the ad?
Title: Re: Still getting ads
Post by: Xircuits on June 19, 2017, 12:00:32 PM
Does donating monthly via Patreon count as being a supporter? Is that the same as having a paid subscription?
Title: Re: Still getting ads
Post by: Zero on June 20, 2017, 04:33:25 PM
You are not allowed to view links. Register or Login
Does donating monthly via Patreon count as being a supporter? Is that the same as having a paid subscription?

Yes, donating monthly via Patreon counts as being a "Supporter."

If you have a paid $5.00 monthly subscription on the forum (using the "Subscribe" button at the top navigation bar), it's basically the same thing as donating $5.00 monthly via Patreon.  Either way, [member=1]alyssa[/member] would have to adjust your account to reflect the "Supporter" membergroup.
Title: Re: Still getting ads
Post by: alyssa on June 20, 2017, 06:31:51 PM
You are not allowed to view links. Register or Login
Does donating monthly via Patreon count as being a supporter? Is that the same as having a paid subscription?
sorry, i've got a little problem following all the partrion supporters -- subscribing on the forum is linked so it should automatically

let me see what i can do tomorrow
Title: Re: Still getting ads
Post by: SamTurtledove on July 28, 2017, 10:38:03 PM
Not bad.  Only see an ad at the footer now!  Anyone else?


8/8 no ads seen!footer's back.