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I did.
I want to list out the good things this year too, it's not perfect but I do think they have made some improvements.Explicit and clear communication about how randomization played a role.Example form was good, worked fine (last year there was that issue with the watermark,) and gave people time to process the new options.Addition of an option that included cost, distance too but cost was something really important to add in my opinion.Running person replacing the queue numbers.The software (so far as we know) worked smoothly, things started on time and I didn't notice or hear about any congestion issues.
I would, unfortunately, quibble with the first point... despite OnPeak's multiple assurances that the forms would be processed in order of form entry, apparently phone reps are telling people form speed *did* matter.You are not allowed to view links. Register or LoginI'm pretty sure those phone reps are just wrong, but it still begs the question, why is OnPeak incapable of communicating its policies clearly to its own employees? EVERY YEAR.