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I pre-ordered 3 items back in July, and have received two of them. The one item missing was supposedly shipped on August 16 and according to DHL it is still in transit.I have to assume that the package was lost, but I never received any follow-up emails Represent.I guess I'll have to try and contact someone.
I got this email about my merch pre-order. I was actually expecting it to arrive in August. Anyone else still waiting for their pre-order?"We'd like to check in with an update on your order from the Sunset Tee campaign. We know you will soon be checking your mailbox with anticipation for your order and we are definitely with you on that! However, unfortunately, we have just found out that the shipper lost a number of packages from this campaign in transit, and those therefore never made their way to you. We are so sorry for any inconvenience this may have caused. Please be assured we are having your item(s) reprinted and your order will start shipping out to you by September 13. Once your order ships, you will receive a separate email, which will also include the tracking information for your package. Thank you for your patience and if you have any questions or concerns regarding your order, please feel free to contact us using the button below. Best, Team Represent"
My pre-order finally came!
I'm still waiting for my last item. Supposed to ship on 9/23.