Author Topic: SDCC 2018 Ace Parking Discussion Thread  (Read 40816 times)

Offline Angology

  • Moderator
  • Volunteer HQ
  • ****
  • Join Date: Mar 2012
  • Posts: 5051
  • Karma: 4
  • @Angology on IG
  • Liked: 1610
SDCC 2018 Ace Parking Discussion Thread
« on: December 25, 2017, 07:10:40 PM »
AzT put up the ABM parking post, and that reminded me that the Ace thread is not up yet. This post will be updated as information becomes available. (Last year, the first inklings were around Feb 22). Feel free to ask your questions here!

You are not allowed to view links. Register or Login

Follow them on twitter: You are not allowed to view links. Register or Login (always a good way to get info)

San Diego Comic-Con 2017 Parking Related Information

Customer Service Contact Information
P: 855.Ace-Park (223-7275)
Support Email: [email protected]

2017 thread, for reference: You are not allowed to view links. Register or Login

Dates from last year:
SDCC Ace Parking Lottery deadline: April 24, 2017
Ace Parking Group 1: May 01, 2017 - May 07, 2017
Ace Parking Group 2: May 08, 2017 - May 14, 2017
Ace Parking Group 3: May 15, 2017 - May 21, 2017
Ace Parking Group 4: May 22, 2017 - May 28, 2017
Ace Parking Group 5: May 29, 2017 - June 04, 2017
Ace Parking Group 6: June 05, 2017 - June 11, 2017
Ace Parking open to public: June 12, 2017
Ace Parking refund cutoff: June 29, 2017



Global Moderator's Note (by Zero): Added this information from [member=1732]SamTurtledove[/member]'s post below detailing the parking permit FAQs.

4/14/2018: Updated lottery submission deadlines to match the information on the Ace Parking website.


You are not allowed to view links. Register or Login

You are not allowed to view links. Register or Login

Ace Parking will be running the same lottery process we ran last year and the lottery registration period will be open starting April 1st. More information and a link to this years sign-up form will be provided the last week in March.

Entries for the lottery will be accepted until the 22nd of April. We will hold the lottery drawing on the 23rd of April and divide the selected entries into groups.

On May 1st the system will be opened and restricted to the people in group 1 only. Each week thereafter the system will be opened to the next group until all groups have had a chance to purchase their permits. At the end of the group sales, the system will be opened to the general public.

Each group will have a full week to purchase their permits. Last year there were still plenty of permits available in the system when it opened for the general public. Everyone that participated in the lottery was able to get a permit for parking. We cannot guarantee a spot at any particular location and some locations are a lot more popular than others, however, all locations are within easy walking distance of the Convention Center.

If you have any questions, please send them to [email protected]

Thank you,
 The Ace Parking Team


Comic-Con 2018 FAQ

Q: What locations will be included in the sale this year?
A: The locations participating in this year’s sale are included below.

Q: What is the link to the site selling the permits?
A: You are not allowed to view links. Register or Login We are releasing the link to the site that will be selling the permits ahead of time so you will be able to get familiar with the site and set up an account in the system, if you so choose. The permits will be sold by our reservation website at space.aceparking.com. The link to the page that will be selling the permits in the system is: You are not allowed to view links. Register or Login. Credit cards are not stored on the site and the site is fully PCI compliant.

Q: What are the operating hours for the lots?
A: Most lots will open for drive up business at the times below, however, there may be cases when the lots open for permit holders only and do not open for drive up sales until later in the morning. Each lot is different and works to maintain a balance between the reserved spaces and extra inventory.

-Convention Center, Hilton Bayfront garage, Padres Parkade, Diamond View Towers: 5am — 2am
-Tailgate Park, Triangle, MTS: 5am — 2am
-707 Broadway: 4pm on Friday until 6am on Saturday. Saturday 6am — 12am and Sunday 6am — 6pm. No overnight camping.

Q: What is the decal number field in the user account setup?
A: The decal number field is for Associates of Ace Parking Only and you can leave it blank.

Q: Do the lots offer over-sized vehicle parking?
A: No, vehicles over 18 feet will be turned away and not allowed to park even with a valid permit. Sorry.

Q: Does my permit include in-and-out privileges for the day?
A: No, in-and-out privileges are not allowed. If you leave the lot your space will become available for another drive-up customer to park in. Sorry.

Q: Does the online system require me to set up an account to purchase my permits?
A: Yes. You will need to set up an account during the checkout process. Your account will enable system features such as the ability to print your permit in the future, and tie all purchased permits to a single barcode that you can carry on your smart device for use at scanner equipped lots. Your account will be available for future purchases for parking at next year’s Comic-Con and other events with the same barcode assigned to you which will be replenished with future permit purchases as they are made.

Q: Will the system allow me to purchase multiple permits per day?
A: No. Each account is restricted to one permit per day for Comic-Con. If you need to purchase more than one permit, you will need to set up multiple accounts.

Q: Is there a way to purchase Comic-Con permits other than online?
A: The only way you can purchase advance parking permits for Comic-Con from Ace Parking is through the online system. However, the majority of the lots included in the online sale and others that are not included will be available for drive-up parking the day of the event. Drive up availability will be first come, first served for the remaining spaces not reserved online. The lots are expected to fill up fast. If you are planning to find parking the day of the event, you should get there early.

Q: Can cars be parked overnight? Or just during the hours of the event?
A: Overnight parking is not permitted. The lots close at 2 am and reopen at 6 am (Convention Center opens at 5 am). They close so they can be prepared for the next day. Most lots are pre-sold to full capacity each day, so any cars on the lot after 2 am, will be towed at the owner’s expense.

Q: What if I drive a different car the day of the event?
A: This year there is no need to enter details about your vehicle when you purchase your permit. The program doesn’t even prompt for them. We only request that you place a copy of your printed permit on your dashboard so it can be scanned by our lot enforcement personnel.

Q: Can I make a copy of my permit and give it to my friend?
A: No. The permits are lot specific and can only be redeemed once. If a copy is found, the vehicle will be ticketed. If you’ve copied your permit and given it to a friend, the second permit scanned will be in violation and that may end up being your car. The permits are barcoded and lot enforcement personnel will be making the rounds scanning/redeeming them.

Q: Handicap Parking?
A: ADA spaces are first come first served. The Convention Center and Hilton Bay Front are the best choices for ADA parking.

Q: Will the passes sold online include a fee?
A: Yes, a convenience fee will be added per permit per day at checkout.

Q: Why am I being charged a convenience fee?
A: Yes, we do our best to make pre-purchasing parking as easy as possible so that fans can reserve parking ahead of time online. The convenience fee covers resources spent on making this option available and include, web hosting, ticketing hardware, customer support, training, credit and debit card processing services, merchant fees, computer hardware and software, telephone lines, labor and more.

Q: If I send in multiple entries from multiple email accounts that I own and win one of them, can I purchase my permit with any of the emails I registered with or only the one that won?
A: Only the one that won. Your winning email address must be registered in the account you are going to use to purchase the permits. The purchase process will require you to log into your account first and will validate your email address. If your email address matches one on the selected list, you will be given the option to purchase a permit at the lot your name was drawn for. If there is no match, the option to purchase a permit will not be available to you.

Q: Can I register for the drawing with an email address that I haven’t registered an account within the permit system?
A: Yes. Accounts in the permit system are separate from the registration emails. If one of the email accounts you entered from is selected to purchase a permit, you have the option to create an account for that email address or update your existing account with that email address to qualify for the purchase option.

Q: If my entry is selected for a lot, can I purchase a permit for multiple days, or just a single day?
A: When you enter the system to purchase your permit, you will have the option to purchase permits for all five days during the show (preview night and four show days.)

Q: Can I register multiple times for the lottery?
A: Yes and no, the system will accept your entries, but the drawing will be restricted to one entry per email address.
« Last Edit: April 24, 2018, 12:27:06 PM by Angology »
Ang

Offline GusGus23462

  • Gaming Lounge
  • ****
  • Join Date: Mar 2015
  • Posts: 330
  • Karma: 0
  • Liked: 108
Re: SDCC 2018 Ace Parking Discussion Thread
« Reply #1 on: February 28, 2018, 10:09:20 AM »
You are not allowed to view links. Register or Login

The lotto entry period begins the last week of March!

Friends of Comic Cons

  • Guest
Re: SDCC 2018 Ace Parking Discussion Thread
« Reply #2 on: Today at 01:21:01 AM »

Offline RSilvaConFan

  • Gaming Lounge
  • ****
  • Join Date: Aug 2012
  • Posts: 386
  • Karma: 0
  • Liked: 88
Re: SDCC 2018 Ace Parking Discussion Thread
« Reply #2 on: February 28, 2018, 02:41:59 PM »
According to ACE the email submissions for the parking lottery start on April 1st - I think I will wait until April 2nd - you never know what can happen online on April 1st!

Offline SamTurtledove

  • Volunteer HQ
  • ******
  • Join Date: Jun 2013
  • Posts: 8157
  • Karma: 0
  • Liked: 2003
Re: SDCC 2018 Ace Parking Discussion Thread
« Reply #3 on: February 28, 2018, 02:43:34 PM »
You are not allowed to view links. Register or Login
You are not allowed to view links. Register or Login

The lotto entry period begins the last week of March!


You are not allowed to view links. Register or Login
According to ACE the email submissions for the parking lottery start on April 1st - I think I will wait until April 2nd - you never know what can happen online on April 1st!


You are not allowed to view links. Register or Login

Ace Parking will be running the same lottery process we ran last year and the lottery registration period will be open starting April 1st. More information and a link to this years sign-up form will be provided the last week in March.

Entries for the lottery will be accepted until the 23rd of April. We will hold the lottery drawing on the 24th of April and divide the selected entries into groups.

On May 1st the system will be opened and restricted to the people in group 1 only. Each week thereafter the system will be opened to the next group until all groups have had a chance to purchase their permits. At the end of the group sales, the system will be opened to the general public.

Each group will have a full week to purchase their permits. Last year there were still plenty of permits available in the system when it opened for the general public. Everyone that participated in the lottery was able to get a permit for parking. We cannot guarantee a spot at any particular location and some locations are a lot more popular than others, however, all locations are within easy walking distance of the Convention Center.

If you have any questions, please send them to [email protected]

Thank you,
 The Ace Parking Team


Comic-Con 2018 FAQ

Q: What locations will be included in the sale this year?
A: The locations participating in this year’s sale are included below.

Q: What is the link to the site selling the permits?
A: You are not allowed to view links. Register or Login We are releasing the link to the site that will be selling the permits ahead of time so you will be able to get familiar with the site and set up an account in the system, if you so choose. The permits will be sold by our reservation website at space.aceparking.com. The link to the page that will be selling the permits in the system is: You are not allowed to view links. Register or Login. Credit cards are not stored on the site and the site is fully PCI compliant.

Q: What are the operating hours for the lots?
A: Most lots will open for drive up business at the times below, however, there may be cases when the lots open for permit holders only and do not open for drive up sales until later in the morning. Each lot is different and works to maintain a balance between the reserved spaces and extra inventory.

-Convention Center, Hilton Bayfront garage, Padres Parkade, Diamond View Towers: 5am — 2am
-Tailgate Park, Triangle, MTS: 5am — 2am
-707 Broadway: 4pm on Friday until 6am on Saturday. Saturday 6am — 12am and Sunday 6am — 6pm. No overnight camping.

Q: What is the decal number field in the user account setup?
A: The decal number field is for Associates of Ace Parking Only and you can leave it blank.

Q: Do the lots offer over-sized vehicle parking?
A: No, vehicles over 18 feet will be turned away and not allowed to park even with a valid permit. Sorry.

Q: Does my permit include in-and-out privileges for the day?
A: No, in-and-out privileges are not allowed. If you leave the lot your space will become available for another drive-up customer to park in. Sorry.

Q: Does the online system require me to set up an account to purchase my permits?
A: Yes. You will need to set up an account during the checkout process. Your account will enable system features such as the ability to print your permit in the future, and tie all purchased permits to a single barcode that you can carry on your smart device for use at scanner equipped lots. Your account will be available for future purchases for parking at next year’s Comic-Con and other events with the same barcode assigned to you which will be replenished with future permit purchases as they are made.

Q: Will the system allow me to purchase multiple permits per day?
A: No. Each account is restricted to one permit per day for Comic-Con. If you need to purchase more than one permit, you will need to set up multiple accounts.

Q: Is there a way to purchase Comic-Con permits other than online?
A: The only way you can purchase advance parking permits for Comic-Con from Ace Parking is through the online system. However, the majority of the lots included in the online sale and others that are not included will be available for drive-up parking the day of the event. Drive up availability will be first come, first served for the remaining spaces not reserved online. The lots are expected to fill up fast. If you are planning to find parking the day of the event, you should get there early.

Q: Can cars be parked overnight? Or just during the hours of the event?
A: Overnight parking is not permitted. The lots close at 2 am and reopen at 6 am (Convention Center opens at 5 am). They close so they can be prepared for the next day. Most lots are pre-sold to full capacity each day, so any cars on the lot after 2 am, will be towed at the owner’s expense.

Q: What if I drive a different car the day of the event?
A: This year there is no need to enter details about your vehicle when you purchase your permit. The program doesn’t even prompt for them. We only request that you place a copy of your printed permit on your dashboard so it can be scanned by our lot enforcement personnel.

Q: Can I make a copy of my permit and give it to my friend?
A: No. The permits are lot specific and can only be redeemed once. If a copy is found, the vehicle will be ticketed. If you’ve copied your permit and given it to a friend, the second permit scanned will be in violation and that may end up being your car. The permits are barcoded and lot enforcement personnel will be making the rounds scanning/redeeming them.

Q: Handicap Parking?
A: ADA spaces are first come first served. The Convention Center and Hilton Bay Front are the best choices for ADA parking.

Q: Will the passes sold online include a fee?
A: Yes, a convenience fee will be added per permit per day at checkout.

Q: Why am I being charged a convenience fee?
A: Yes, we do our best to make pre-purchasing parking as easy as possible so that fans can reserve parking ahead of time online. The convenience fee covers resources spent on making this option available and include, web hosting, ticketing hardware, customer support, training, credit and debit card processing services, merchant fees, computer hardware and software, telephone lines, labor and more.

Q: If I send in multiple entries from multiple email accounts that I own and win one of them, can I purchase my permit with any of the emails I registered with or only the one that won?
A: Only the one that won. Your winning email address must be registered in the account you are going to use to purchase the permits. The purchase process will require you to log into your account first and will validate your email address. If your email address matches one on the selected list, you will be given the option to purchase a permit at the lot your name was drawn for. If there is no match, the option to purchase a permit will not be available to you.

Q: Can I register for the drawing with an email address that I haven’t registered an account within the permit system?
A: Yes. Accounts in the permit system are separate from the registration emails. If one of the email accounts you entered from is selected to purchase a permit, you have the option to create an account for that email address or update your existing account with that email address to qualify for the purchase option.

Q: If my entry is selected for a lot, can I purchase a permit for multiple days, or just a single day?
A: When you enter the system to purchase your permit, you will have the option to purchase permits for all five days during the show (preview night and four show days.)

Q: Can I register multiple times for the lottery?
A: Yes and no, the system will accept your entries, but the drawing will be restricted to one entry per email address.

Offline RSilvaConFan

  • Gaming Lounge
  • ****
  • Join Date: Aug 2012
  • Posts: 386
  • Karma: 0
  • Liked: 88
Re: SDCC 2018 Ace Parking Discussion Thread
« Reply #4 on: February 28, 2018, 02:49:37 PM »
If anyone already has an ACE parking account (say from last or past years) - you might want to check to make sure your logins for emails you plan to submit again are still working, just in case - I just checked mine and they all worked.

Any new email addresses you submit for this year will require a new account setup in order to purchase your passes, should any of those emails win in the lottery.

You can check your logins or set up a new account at: You are not allowed to view links. Register or Login
« Last Edit: February 28, 2018, 03:20:58 PM by RSilvaConFan »

Offline ALF

  • Ballroom 20
  • ****
  • Join Date: Jul 2013
  • Posts: 802
  • Karma: 0
  • Liked: 320
Re: SDCC 2018 Ace Parking Discussion Thread
« Reply #5 on: February 28, 2018, 04:38:33 PM »
I never really understand this horrible lotto system.
1.)They let you create unlimited amount of emails to enter into this "lotto".
2.)They let scalper return their tickets if they can't sell it on ebay.

Just my 2 cent..

Offline ALF

  • Ballroom 20
  • ****
  • Join Date: Jul 2013
  • Posts: 802
  • Karma: 0
  • Liked: 320
Re: SDCC 2018 Ace Parking Discussion Thread
« Reply #6 on: February 28, 2018, 04:41:48 PM »
I guess if you can beat them join them.. Any idea what kinda software to use for an auto email generator? >:D

Offline Angology

  • Moderator
  • Volunteer HQ
  • ****
  • Join Date: Mar 2012
  • Posts: 5051
  • Karma: 4
  • @Angology on IG
  • Liked: 1610
Re: SDCC 2018 Ace Parking Discussion Thread
« Reply #7 on: February 28, 2018, 05:33:21 PM »
Calendar links added for the lottery registration. I think they are off on the dates for the groups, since Group 1 shows on a Tuesday (I suspect they copied last year's verbiage). I will add those links as we get closer. I will also update the OP once the dates are more solidified.
Ang

Offline cire_raeb

  • Gaming Lounge
  • ****
  • Join Date: Dec 2013
  • Posts: 339
  • Karma: 0
  • Liked: 88
SDCC 2018 Ace Parking Discussion Thread
« Reply #8 on: March 01, 2018, 09:48:46 AM »
Note- Save your $$$ on Sunday as the parking meters on the streets are not enforced.
« Last Edit: March 01, 2018, 10:02:47 AM by cire_raeb »

Offline AzT

  • Supporter
  • Volunteer HQ
  • ******
  • Join Date: Jan 2014
  • Posts: 8743
  • Karma: 0
  • Liked: 2123
Re: SDCC 2018 Ace Parking Discussion Thread
« Reply #9 on: March 28, 2018, 10:01:48 AM »
Looking at you, Ace:

You are not allowed to view links. Register or Login

Quote
More information and a link to this years sign-up form will be provided the last week in March.

Offline SamTurtledove

  • Volunteer HQ
  • ******
  • Join Date: Jun 2013
  • Posts: 8157
  • Karma: 0
  • Liked: 2003
Re: SDCC 2018 Ace Parking Discussion Thread
« Reply #10 on: March 30, 2018, 03:16:27 PM »
You are not allowed to view links. Register or Login




UPDATE: 3/30/18

Due to the upcoming holiday weekend, we have decided to push the announcement to Monday, April 2nd.

We have made this decision so our team can be available to field calls and social media questions about the sign-up process if any confusion should occur.

Look for another announcement in this spot on Monday morning. There is not a set time for the announcement and we’d like to emphasize that the sign-up period will be open for over three weeks so there is no need to rush the doors when the announcement is released.

Have a great Holiday weekend!

The Ace Parking Team.

Offline Andrew Costa Mesa

  • Pre-Registration
  • ******
  • Join Date: Apr 2012
  • Posts: 2466
  • Karma: 1
  • Liked: 829
Re: SDCC 2018 Ace Parking Discussion Thread
« Reply #11 on: March 31, 2018, 02:46:28 PM »
I'm willing to help and of course, I'll need two (one for myself and the other for my sister-in-law to be).
WizardWorld Comic Con Anaheim 2011
WonderCon 2013-2018 & 2023-2024
NYCC 2014-2017 & 2022-2023
SDCC 2011 (Saturday only), 2012, 2013 (Thursday, Saturday & Sunday only), 2014-2019, 2022 & 2023 (Fri-Sun only), 2024
D23 Expo 2017
OZ Comic Con Sydney (Australia) 2016
WizardWorld Los Angeles 2019

Offline cire_raeb

  • Gaming Lounge
  • ****
  • Join Date: Dec 2013
  • Posts: 339
  • Karma: 0
  • Liked: 88
Re: SDCC 2018 Ace Parking Discussion Thread
« Reply #12 on: March 31, 2018, 04:27:44 PM »
You are not allowed to view links. Register or Login
You are not allowed to view links. Register or Login




UPDATE: 3/30/18

Due to the upcoming holiday weekend, we have decided to push the announcement to Monday, April 2nd.

We have made this decision so our team can be available to field calls and social media questions about the sign-up process if any confusion should occur.

Look for another announcement in this spot on Monday morning. There is not a set time for the announcement and we’d like to emphasize that the sign-up period will be open for over three weeks so there is no need to rush the doors when the announcement is released.

Have a great Holiday weekend!

The Ace Parking Team.

This could be an April Fools' prank.  Ace could at least post the lots participating in the lottery on April 1.

Offline cabler30

  • Ballroom 20
  • ****
  • Join Date: Apr 2017
  • Posts: 948
  • Karma: 0
  • Liked: 62
Re: SDCC 2018 Ace Parking Discussion Thread
« Reply #13 on: April 01, 2018, 12:24:51 PM »
If not said already, there are like parking garages or places close to petco park which has a trolley stop and is pretty close to the center as well. depending on how many days u going u can try park at a garage for a small fee and then walk rest of way if not mind walking so much and not gotta carry alot ea day.

Offline AzT

  • Supporter
  • Volunteer HQ
  • ******
  • Join Date: Jan 2014
  • Posts: 8743
  • Karma: 0
  • Liked: 2123
Re: SDCC 2018 Ace Parking Discussion Thread
« Reply #14 on: April 02, 2018, 09:01:18 AM »
GO!

You are not allowed to view links. Register or Login

Quote
UPDATE: 4/2/18

The sign-up period is now open. In an effort to stop the sign-up spamming that we have experienced in the past, this year, we are requiring that you enter a valid credit card as part of the sign-up process. YOUR CARD WILL NOT BE CHARGED, however, we will run a pre-authorization against it to ensure it is valid.

You can sign-up two times per valid credit card using the same or different email addresses.

You can find the sign-up form here: You are not allowed to view links. Register or Login