You are not allowed to view links. Register or Login
I have not but I tend to check in really early on the day of check in. Like 8am ish
This had nothing to do with check-in time, as far as I could tell, because they had letters all typed out for us that were dated two days before our expected arrival.
Do they gave you a Solution? I know I would freak out badly
They sent us to another hotel. In our opinion, it was a lower quality hotel with no breakfast. They offered to send a shuttle to pick us up so we could come to Crowne Plaza for breakfast. No thanks. We wanted breakfast for the convenience. They did give us some vouchers and credit to make up for it, but we were very unhappy. At the very least, they could have bumped us up, not down.
Two years ago, the Crowne Plaza that we booked through OnPeak told us they were overbooked when we arrived. According to them, this is something the hotels do during SDCC. That was the first and only time I've ever been bumped from a hotel, period. Tell me, has anyone else ever been bumped from an OnPeak-reserved room?
I mean, is there somewhere a clause that talks about overbooking?
Same deal with airlines. They can overbook because they anticipate cancellations no shows. It happened to me when I went with my mom to a work conference. They ended up putting us in a hospitality suite with two cots, which turned out to be not bad. The trick is to get their early. It's usually the one arriving late at night who gets the boot.
I emailed onpeak about changing a name on a reservation, how long for them to reply on average. I would call but the reservation is in my aunt name and she is very busy during the times that onpeak is open. I just wanted to add my name as main and my aunt as secondary since I will be arriving first. also my name is not on the original reservation so I could not do anything on the phone.
Refund policy for those interested From You are not allowed to view links. Register or LoginDeposits this year are fully refundable until 5/10/19 9:59pm pacific time. Reservations cancelled between the dates of Saturday, May 11, 2019, through Friday, May 31, 2019, by 9:59 PM (PDT) will incur a one (1) night's room rate plus tax cancellation fee deducted from the deposit providedReservations cancelled on or after Saturday, June 1, 2019 will result in a fully non-refundable deposit.Sent from my iPhone using Tapatalk
just to confirm, the page auto refreshes right? I don't have to keep hitting F5?
Does anyone know, if you DON'T cancel before the 10th, and something better pops up, can you transfer to deposit ALREADY PAID to the new hotel? Would there be a penalty>