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For which hotel by chance?
Does anyone know if Hotels give you a hard time about adding on a night's stay through another site that's not OnPeak? I was thinking about staying an additional night, but it's cheaper to book directly through the Hotel for Sunday night rather than using OnPeak. Does anyone know if the Hotel makes you check out and check back into another room for the one night OR will they let you stay in the one room for the duration of your stay?
Anyone else running into resistance from Onpeak getting a room transferred over? I was generously given a room in the exchange, but I've hit a speed bump from OP (or maybe just one operator) who wouldn't let anyone who wasn't the original booker make changes. This is my first time trying an exchange, so I'm not sure how smooth the process usually is.
Nope! A forum member had an extra room and offered it to me before dropping it and now I can't even get the name or credit card changed. According to OnPeak, they've changed things this year!
Did the person giving you the room call themselves? I'm sure they wouldn't change it with just you calling, but if the person who reserved with the card calls, they've been good about changing things. I've done this with a 3-way call with OnPeak (me + person I was giving it to + OnPeak).
Anyone else still waiting for a refund? I've been patient...but my friend refunded a room before the may 10th date and got it back in 2 days. I cancelled ON the 10th...and still waiting. Same credit card company/type/rewards.
When we patch together rooms, can we do it under the same account, or should we create separate OnPeak accounts? For instance, if I have a room for Saturday/Sunday, and I see a room for Thursday/Friday, can I book the room for Thursday/Friday using the same account I used to reserve Saturday/Sunday?
[member=8132]puppy[/member] - I believe you may be able to just add those days when you log into your account if they are consecutive days. They should show when you log in to your current reservation. Otherwise, a call to OnPeak may get what you need.
I got refunded the following week and I cancelled a room on the 10th. You should give OnPeak a call if you're still waiting.
But if they are at different locations?