Author Topic: Badge refund questions  (Read 169 times)

Offline EternalZan

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Badge refund questions
« on: April 16, 2019, 10:08:49 AM »
If you bought three badges with your member ID, can you request a refund for two of them but keep the third? Has anyone requested a badge refund this year? How long does it take for the refund to be processed? I've sent an email to [email protected] but would also love to get insight from people who have been through the refund process before, especially this year. Any information is appreciated!
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- Eternal Zan (rhymes with "fan")
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Offline semigeekgirl

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Re: Badge refund questions
« Reply #1 on: April 16, 2019, 10:30:40 AM »
Yes, each badge is refunded separately. Just fill out the form for each badge.

Offline mark

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Re: Badge refund questions
« Reply #2 on: April 16, 2019, 11:12:24 AM »
We've done it before and it's a little nerve wracking but it works. When we did it it was pretty fast, but the emails indicated it could take more time. When we submitted the request we got a note saying it might take 3-4 weeks to process (but it was processed the same day.) Then when it was processed  we got another email saying our cc would be refunded in 3-5 days. I don't know how long that actually took.