Author Topic: SDCC 2019 Ace Parking Discussion Thread  (Read 10192 times)

Offline Andrew Costa Mesa

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Re: SDCC 2019 Ace Parking Discussion Thread
« Reply #30 on: April 09, 2019, 08:33:13 PM »
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I hope you took advantage of sub-addressing introduced with RFC 5233. It makes doing that much more manageable.

I didn’t, sorry.  It’s not something I know how to do.
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Offline alyssa

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Re: SDCC 2019 Ace Parking Discussion Thread
« Reply #31 on: April 09, 2019, 10:55:54 PM »

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I hope you took advantage of sub-addressing introduced with RFC 5233. It makes doing that much more manageable.
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I didn’t, sorry.  It’s not something I know how to do.

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Offline chocolateshake

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Re: SDCC 2019 Ace Parking Discussion Thread
« Reply #32 on: April 10, 2019, 12:05:50 AM »
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I didn’t, sorry.  It’s not something I know how to do.

It allows you to make as many email addresses from a single email account as you want.  So instead of having 14 different accounts to manage, you can have 14 different email addresses all delivering email to one account.  Say your address is [email protected]  Email sent to addresses like [email protected], [email protected] to [email protected] would all be delivered to [email protected]  The special character can be different for different email providers.  For gmail it's the plus sign.  What is after the plus sign can be anything.  It can be [email protected] for example.  It's a convenient way to have multiple email addresses for signing up for things or for disposable email addresses to avoid spam.

Offline SamTurtledove

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Re: SDCC 2019 Ace Parking Discussion Thread
« Reply #33 on: April 10, 2019, 04:01:37 AM »
ICYMI

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Ok guys, now the ACE Parking Lottery link is up;

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San Diego Comic-Con 2019 Parking Related Information

Customer Service Contact Information
P: 855.Ace-Park (223-7275)
Support Email: [email protected]

Ace Parking will be running the same lottery process we ran last year and the lottery registration period is now open. If you are not familiar with the lottery process, more information is provided below.

Entries for the lottery will be accepted until May 5th. We will hold the lottery drawing on May 6th and divide the selected entries into groups.

On May 13th the system will be opened and restricted to the people in group 1 only. Each week thereafter the system will be opened to the next group until all groups have had a chance to purchase their permits. At the end of the group sales, the system will be opened to the general public.

Each group will have a full week to purchase their permits. Last year there were still plenty of permits available in the system when it opened for the general public. Everyone that participated in the lottery was able to get a permit for parking. We cannot guarantee a spot at any particular location and some locations are a lot more popular than others, however, all locations are within easy walking distance of the Convention Center.

In an effort to stop the sign-up spamming that we have experienced in the past, this year again, we are requiring that you enter a valid credit card as part of the sign-up process. YOUR CARD WILL NOT BE CHARGED, however, we will run a pre-authorization against it to ensure it is valid.

You can sign-up two times per valid credit card using the same or different email addresses.

If you have an existing account on our system, please log into it first before you click on the link for the below.

You can find the sign-up form here: You are not allowed to view links. Register or Login

If you have any questions, please send them to [email protected]

Thank you,
The Ace Parking Team


Comic-Con 2019 FAQ

Your assigned group number does not guarantee specific locations. The probability of getting parking at your ideal location is dependent on a variety of factors, including:
1. The amount of inventory given to us to sell to the public by the venue. This may change year to year.
2. The number of vendors who purchase parking. This may change year to year.
3. The number of people who participate in the lottery and allocated to each group. This changes from year to year.
4. The time at which you log in to the system compared to others and secure parking.

Q: What locations will be included in the sale this year?
A: The locations participating in this year’s sale are included below.

Q: What is the link to the site selling the permits?
A: You are not allowed to view links. Register or Login We are releasing the link to the site that will be selling the permits ahead of time so you will be able to get familiar with the site and set up an account in the system if you so choose. The permits will be sold by our reservation website at space.aceparking.com. The link to the page that will be selling the permits in the system is You are not allowed to view links. Register or Login. Credit cards are not stored on the site and the site is fully PCI compliant.

Q: What are the operating hours for the lots?
A: Most lots will open for drive up business at the times below, however, there may be cases when the lots open for permit holders only and do not open for drive up sales until later in the morning. Each lot is different and works to maintain a balance between the reserved spaces and extra inventory.

Convention Center, Hilton Bayfront garage, Padres Parkade, Diamond View Towers: 5am – 2am
Tailgate Park, Triangle, MTS: 5am – 2am
707 Broadway: 4pm on Friday until 6am on Saturday. Saturday 6am – 12am and Sunday 6am – 6pm. No overnight camping.

Q: What is the decal number field in the user account setup?
A: The decal number field is for Associates of Ace Parking Only and you can leave it blank.

Q: Do the lots offer over-sized vehicle parking?
A: No, vehicles over 18 feet will be turned away and not allowed to park even with a valid permit. Sorry.

Q: Does my permit include in-and-out privileges for the day?
A: No, in-and-out privileges are not allowed. If you leave the lot your space will become available for another drive-up customer to park in. Sorry.

Q: Does the online system require me to set up an account to purchase my permits?
A: Yes. You will need to set up an account during the checkout process. Your account will enable system features such as the ability to print your permit in the future, and tie all purchased permits to a single barcode that you can carry on your smart device for use at scanner equipped lots. Your account will be available for future purchases for parking at next year’s Comic-Con and other events with the same barcode assigned to you which will be replenished with future permit purchases as they are made.

Q: Will the system allow me to purchase multiple permits per day?
A: No. Each account is restricted to one permit per day for Comic-Con. If you need to purchase more than one permit, you will need to set up multiple accounts.

Q: Is there a way to purchase Comic-Con permits other than online?
A: The only way you can purchase advance parking permits for Comic-Con from Ace Parking is through the online system. However, the majority of the lots included in the online sale and others that are not included will be available for drive-up parking the day of the event. Drive up availability will be first come, first served for the remaining spaces not reserved online. The lots are expected to fill up fast. If you are planning to find parking the day of the event, you should get there early.

Q: Can cars be parked overnight? Or just during the hours of the event?
A: Overnight parking is not permitted. The lots close at 2 am and reopen at 6 am (Convention Center opens at 5 am). They close so they can be prepared for the next day. Most lots are pre-sold to full capacity each day, so any cars on the lot after 2 am, will be towed at the owner’s expense.

Q: What if I drive a different car on the day of the event?
A: This year there is no need to enter details about your vehicle when you purchase your permit. The program doesn’t even prompt for them. We only request that you place a copy of your printed permit on your dashboard so it can be scanned by our lot enforcement personnel.

Q: Can I make a copy of my permit and give it to my friend?
A: No. The permits are lot specific and can only be redeemed once. If a copy is found, the vehicle will be ticketed. If you’ve copied your permit and given it to a friend, the second permit scanned will be in violation and that may end up being your car. The permits are barcoded and lot enforcement personnel will be making the rounds scanning/redeeming them.

Q: Handicap Parking?
A: ADA spaces are first come first served. The Convention Center and Hilton Bay Front are the best choices for ADA parking.

Q: Will the passes sold online include a fee?
A: Yes, a convenience fee will be added per permit per day at checkout.

Q: Why am I being charged a convenience fee?
A: Yes, we do our best to make pre-purchasing parking as easy as possible so that fans can reserve parking ahead of time online. The convenience fee covers resources spent on making this option available and include, web hosting, ticketing hardware, customer support, training, credit and debit card processing services, merchant fees, computer hardware and software, telephone lines, labor and more.

Q: If I send in multiple entries from multiple email accounts that I own and win one of them, can I purchase my permit with any of the emails I registered with or only the one that won?
A: Only the one that won. Your winning email address must be registered in the account you are going to use to purchase the permits. The purchase process will require you to log into your account first and will validate your email address. If your email address matches one on the selected list, you will be given the option to purchase a permit at the lot your name was drawn for. If there is no match, the option to purchase a permit will not be available to you.

Q: Can I register for the drawing with an email address that I haven’t registered an account within the permit system?
A: Yes. Accounts in the permit system are separate from the registration emails. If one of the email accounts you entered from is selected to purchase a permit, you have the option to create an account for that email address or update your existing account with that email address to qualify for the purchase option.

Q: If my entry is selected for a lot, can I purchase a permit for multiple days or just a single day?
A: When you enter the system to purchase your permit, you will have the option to purchase permits for all five days during the show (preview night and four show days.)

Q: Can I register multiple times for the lottery?
A: Yes and no, the system will accept your entries, but the drawing will be restricted to one entry per email address.


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Please note: Comic-Con does not receive any revenue from the sale of these parking stalls, nor has any input on how the parking stalls are allocated or what rates are charged. This service is provided entirely by the parking companies themselves. Comic-Con provides this information as a courtesy to our attendees only.

« Last Edit: April 10, 2019, 04:06:27 AM by SamTurtledove »

Offline Angology

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Re: SDCC 2019 Ace Parking Discussion Thread
« Reply #34 on: April 10, 2019, 04:42:51 AM »
Forum housekeeping: Original post updated with 2019 information for easier reference. Many thanks to You are not allowed to view links. Register or Login and You are not allowed to view links. Register or Login

Also-calendar links added.
Ang

Offline kula

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Re: SDCC 2019 Ace Parking Discussion Thread
« Reply #35 on: April 10, 2019, 08:22:34 PM »
Since Ace has yet to allow the option to remove our credit card info from our account I opted to use visa gift cards instead.  Yes, I know I'm paranoid.

Offline mattytreks

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Re: SDCC 2019 Ace Parking Discussion Thread
« Reply #36 on: April 10, 2019, 08:43:40 PM »
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Since Ace has yet to allow the option to remove our credit card info from our account I opted to use visa gift cards instead.  Yes, I know I'm paranoid.

If needed, are you able to modify your payment method at the time of actual sale?
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Offline kula

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Re: SDCC 2019 Ace Parking Discussion Thread
« Reply #37 on: April 10, 2019, 10:40:03 PM »
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If needed, are you able to modify your payment method at the time of actual sale?
We were able to modify the payment at the time of sale but I can only speak from my experience with the lottery from last year.  Actually, I let my sister use my Group 1 email so she could use her cc to pay for her parking, while on the other hand, I opted for using public transit.

Offline fdiskmbr

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Re: SDCC 2019 Ace Parking Discussion Thread
« Reply #38 on: April 13, 2019, 12:44:42 PM »
Who remembers last year when Hilton bayfront parking sold out.  Last year I was in group 2 and that parking worked good for me.

Offline mattytreks

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Re: SDCC 2019 Ace Parking Discussion Thread
« Reply #39 on: April 13, 2019, 01:13:30 PM »
On the off chance I can’t get under-con parking this year, HBF will definitely be my second choice.  It’s a very pleasant walk from the exhibit hall, and I can get some much needed sunshine :)
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Offline Brian.A

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Re: SDCC 2019 Ace Parking Discussion Thread
« Reply #40 on: April 15, 2019, 04:09:15 PM »
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Who remembers last year when Hilton bayfront parking sold out.  Last year I was in group 2 and that parking worked good for me.

 That was weird. I lucked out, when I first opened the page it was sold out. I refreshed the page a couple times and all days popped back up so I grabbed them real quick.

Offline jnyama

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Re: SDCC 2019 Ace Parking Discussion Thread
« Reply #41 on: April 17, 2019, 02:22:36 AM »
Ok, I'm mildly confused.  On the SDCC blog, it states that you can sign up two times per email.  On the ACE site, it says you can sign up twice with each credit card.  Does this mean that you can put in the identical email/credit card information twice for two entries?  Or does one of them have to be different for each entry?

Thanks.

Offline twiley79

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Re: SDCC 2019 Ace Parking Discussion Thread
« Reply #42 on: April 17, 2019, 07:44:32 AM »
If you get a parking permit and your plans change, is there any way to get a refund?

Offline Louie_rob_m

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Re: SDCC 2019 Ace Parking Discussion Thread
« Reply #43 on: April 17, 2019, 10:40:21 AM »
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Ok, I'm mildly confused.  On the SDCC blog, it states that you can sign up two times per email.  On the ACE site, it says you can sign up twice with each credit card.  Does this mean that you can put in the identical email/credit card information twice for two entries?  Or does one of them have to be different for each entry?

Thanks.
"You can sign-up two times per valid credit card using the same or different email addresses"

^from Ace's website.   Although SDCC blog is normally reliable,  I would take direction from the source

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Offline Louie_rob_m

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Re: SDCC 2019 Ace Parking Discussion Thread
« Reply #44 on: April 17, 2019, 10:44:10 AM »
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If you get a parking permit and your plans change, is there any way to get a refund?
Ace usually allows refunds. Or you can see if someone on the forum needs it.  One kind soul helped me get a parking pass I needed last year

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